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10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service was great. Jose was able to meet all the concerns and questions I had. He went above and beyond.
Business response:
We sincerely value your kind words, Mandy. It is great to hear that Jose took the time to address all of your concerns and questions and made sure you felt taken care of throughout the process. We will be sure to pass along your feedback to him. We look forward to seeing you again!
Everyone was very helpful and kind. Every time I go I, they are attentive and helpful
Business response:
We are thrilled to hear that our team has consistently made you feel welcome and well taken care of. It means a lot to know that attentiveness and kindness stand out during your visits. We look forward to seeing you again!
Lou Ann was very helping when it comes to service she’s always in a positive state and would definitely recommend this dealership!
Business response:
We are honored to hear about your experience with Lou Ann! It is great to know she made such a positive impression with her helpful attitude and upbeat approach to service. Thank you for recommending North Park Toyota — we will be sure to pass along your kind words to her!
Had brake flush done. Car was not braking easy and was going to far down when using. My service advisor Thomas brought over tech, and tech listened to my concern. Tech told me the problem and knew exactly what to do. About 30 minutes later Thomas test drove the car after adjustments were made and presented it to me with a sincere apology. This tipped this rating to a 4. Thomas handling of this concern and the texts time doesn't listening carefully to my concern was a 5 rating.
Business response:
Thank you for sharing your experience with us. It's great to hear that Thomas and the technician worked together to address your concern quickly and that the issue was identified and resolved in a timely manner. The care Thomas showed in test driving the vehicle and following up with you reflects the kind of attentive service we aim to provide. We appreciate you taking the time to leave this feedback, and we look forward to welcoming you back the next time you need service.
Good experien Professional, helpful and very courtr Courteous. Was kept up with was required for maintenance on my that required approval. Also, sales person Wilmer B. was nice enough to show us new vehicles and was able to answer all our questions. Very knowledgeable.
Business response:
We are grateful for taking the time to share your experience with us. It is great to hear that our team kept you informed throughout your maintenance visit and made sure everything that needed approval was communicated clearly. We are also happy to know that Wilmer was able to answer your questions and help you explore your options with new vehicles. Feedback like this means a lot to us, and we look forward to seeing you again.
Great customer service. This is my 7th vehicle from North Park and Cal Lewis always takes care of us. He goes above and beyond to make sure we have the best deal and car possible .
Business response:
We sincerely value your loyalty and kind words. Coming back for your 7th vehicle is a true testament to the trust you have placed in us over the years, and that means a great deal to our team. It is wonderful to hear that Cal consistently goes above and beyond to make sure you leave with the best deal and the right car. We will be sure to pass along your feedback to him. We look forward to continuing to serve you for many years to come.
Thomas was courteous and professional. I got some extra work done while I was there so it took a little longer but still acceptable.
Business response:
Thank you immensely for sharing your experience with us. It is great to hear that Thomas provided courteous and professional service throughout your visit. We understand that having additional work done can extend your time with us, and we are glad the overall experience still met your expectations. We look forward to seeing you again!
It was hassle-free I feel that they were working hard to get me a deal that worked for me personally.
Business response:
Thank you for your review! It's great to hear that the process felt smooth and stress-free from start to finish. Our team works hard to understand each customer's individual situation and find a solution that truly fits, so knowing that came through in your experience means a lot to us. We hope to see you again down the road!
Service was good. Employees were considerate and friendly. The one who sold me my car, Casey, came and greeted me.
Business response:
Thank you for your wonderful feedback! It is great to hear that the service was good and that our team made you feel welcome. It sounds like Casey made a special effort to come say hello, and that kind of personal touch is something we take pride in. We look forward to seeing you again!
North Park Toyota of San Antonio has a 4.5 star rating with 18,605 reviews.
North Park Toyota of San Antonio is closed now. It will open tomorrow at 7:00 a.m.