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10703 SW Loop 410, San Antonio, TX, 78211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Ernest Garcia was great and true to his word. My truck was serviced as expected and I was charged what i was quoted. No surprise charges. Thank you Ernest.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Ernest provided you with exceptional service and stayed true to his commitments throughout your visit. It's wonderful to know that your truck was serviced exactly as expected and that there were no surprise charges - transparency in our pricing and honest communication are values we hold dear at North Park Toyota. We truly appreciate customers like you who recognize when our team members go above and beyond to deliver relia... read more
He had my car ready and fix after my work hours Gave full Details as to what was done on my car
Business response:
We are excited to hear about your positive experience with our service team! It's wonderful to know that we were able to accommodate your schedule by having your vehicle ready after your work hours, and that our technician provided you with thorough details about the work completed. Your feedback reinforces our commitment to providing convenient, transparent service that works around our customers' busy schedules. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you... read more
10 if possible Thomas was great, addressed all my concerns and got my vehicle taken care of
Business response:
Thank you for your review and for taking the time to share your positive experience with us. We're thrilled to hear that you would rate our service a 10 if possible - that truly means the world to us. It's wonderful to know that Thomas was able to address all your concerns and ensure your vehicle was properly taken care of. At North Park Toyota, we strive to provide exceptional service that exceeds expectations, and your feedback confirms that we're on the right track. We appreciate your trust in our team and look forward to... read more
The dealership was very clean. Employees were friendly and Jonatthan was nice enough to schedule shuttle service to and From my office. Jonatthan kept me informed on the progress of my vehicle. I was very satisfied with work.
Business response:
We are glad to hear about your positive experience! It's wonderful to know that you found our dealership clean and our employees friendly. We're particularly pleased that Jonathan was able to provide excellent service by arranging shuttle transportation and keeping you well-informed throughout the process. Your satisfaction with the work performed and the overall service experience means a great deal to us. We truly appreciate you taking the time to share your feedback and look forward to serving you again in the future.
They were on time and finished earlier than expected Fixed all the issues and looked to see if extended warranty would cover the cost
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that we completed your service on time and even finished earlier than expected while addressing all of your vehicle's issues. We truly appreciate that you recognized our team's effort to explore extended warranty coverage options for you. Providing thorough and honest service while looking out for our customers' best interests is what we strive for every day. Thank you for taking the time to share your feedback with us.
Efficient, courtesy. Kept to the appointment. Vicente was helpful as a first time Toyota owner!
Business response:
We are overjoyed to hear about your positive experience! It's wonderful to know that we kept to your appointment time and that you found our service both efficient and courteous. We're especially pleased that Vicente was able to provide helpful assistance as you begin your journey as a first-time Toyota owner. Providing excellent support to new Toyota customers is something we take great pride in, and your feedback confirms that we're meeting that goal. Thank you for choosing us and for taking the time to share your experien... read more
Okay Very good. I would recommend it to someone they're fair, but sometimes they try to squeeze an extra dollar out of you
Business response:
Thank you for taking the time to provide feedback. We genuinely appreciate your recommendation and are glad to hear that you found our team to be fair in your dealings with us. We understand your concern about feeling pressured for additional charges, and we take this feedback seriously. We strive to be transparent and honest in all our interactions, and we would like to discuss this further and work towards a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can better understand your experience and ensur... read more
Nate was excellent. Explained what the services available were and what additional items could be useful for my vehicle. Scheduled an appointment and was done within the hour.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that you received excellent explanations of available services and helpful recommendations for your vehicle, and that we were able to complete everything efficiently within an hour. Thank you for taking the time to share your feedback. Your experience reflects our commitment to providing knowledgeable service and respecting our customers' time, and we truly appreciate your trust in us for your automotive needs.
It is always a great pleasure to go to NP and be greeted by Mr. T. Villarreal. He is always prompts to help. I would go to any other NP Consultant.
Business response:
We are thrilled to hear about your wonderful experience with us! It's truly heartwarming to know that our team member has consistently provided you with prompt and helpful service, making each visit a pleasure for you. Your kind words about the exceptional service you've received mean so much to us. We're honored to have earned your trust and loyalty, and we look forward to continuing to provide you with the outstanding experience you deserve on all your future visits.
North Park Toyota of San Antonio has a 4.5 star rating with 17,957 reviews.
North Park Toyota of San Antonio is closed now. It will open at 7:00 a.m.