Northside Nissan

Gantosh G. 

on Birdeye

5 years ago

I was happy with the rep who dealt with me. But was not happy with the service. If there was a deal that car wash with $79.99 oil change one would think its at least a decent car wash. When I got the vehicle back it was washed as if someone just put a bucket of water on the car and that’s it. Either it shouldn’t be mentioned at all that wash is included in the price or if it then it should be done properly. 

Dale S. 

on Birdeye

5 years ago

I only have an issue with not having a courtesy vehicle while my vehicle was getting fixed. It was dropped off on Monday evening and picked up on Friday afternoon. To be told I need to book a week in advance to get a courtesy car is unacceptable. I did not anticipate for my fuel pump to go, therefore how could I have booked one week in advance. You should have at least one vehicle available to your customers in case an emergency arises. After spending around $1,300 I should have been given a courtesy vehicle. One unhap... read more

Justine Deleon N. 

on Birdeye

5 years ago

I was able to get in very quickly for my oil change. However when I was waiting I got a call that they couldn’t find anywhere that I had free oil changes with my warranty package (that I signed upon purchase of my vehicle) this was very frustrating because I didn’t have those documents on me at the time. Ultimately after an hour they called me to tell me they figured it out and to pick my vehicle up. I would appreciate for this not to happen again, great service otherwise. 

Laurie S. 

on Birdeye

6 years ago

Made necessary corrections to front-end to allow wheel alignment to be made - Eccentric Bolts required to be installed. Something which should have been done at the factory but wasn't because of POOR/CHEAP/DESIGN. Consequently, I had to pay for a deficiency that NISSAN Canada fails to acknowledge as being a design flaw in their vehicles. My vehicle is a Nissan Frontier truck. I'm not impressed.