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Northside Nissan
- Automotive
- Edmonton, AB
About this business
Location details
13855 Manning Drive Northwest, Edmonton, AB, T5Y 3B2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 5:00 p.m. |
Tech was too busy to come and discuss the issue. 5 minutes before he was going to but once a problem appeared he was no longer available. Advisor was not going to pull him off a job to discuss the issue. Will not return to this specific location , waste of a day.
Car wash received scratched my car. Was told it’s my fault because it’s an optional service. No response from the dealership other than “how could that happen” and “we’re sorry you feel that way”
Seles are good 10/10 But service are poor
Business response:
Please excuse any inconvenience. We're concerned to hear about your experience with our service. We will address this issue promptly. Thank you for your feedback.call and ask for Adam 7804561449
Brought my vehicle in for service. Was told it would be done at a certain time and that I would receive a call when it was finished. I never received a call. I had to follow up. This happens 4 times over 2 days. Eventually I just went into the dealership to get a response. I was told the work order/invoice would be emailed to me after I took my vehicle. I never received an email. Poor communication all around.
Business response:
Hey Justin, we tried reaching out to you but weren't able to get a hold of you. Please give us a call back when you're free, thanks!
I was in last Saturday for a oil change, I arrived at 8:30 am and had to wait 3 1/2 hours for only a oil change leaving at 11:30! Maybe you guys should consider staying open late 1 or 2 evening a week for people that work during the week! Not the customer service I expected! You can't book a appointment on Saturdays so that doesn't help! Frustrated Customer
Business response:
Hi Nicole, I apologize for your poor experience. Please call me if you'd like to discuss further. Brandon General Sales Manager
It wasn’t what I expected it very unprofessional service
Business response:
Greetings Mohamed, Thank you for taking the time to provide us with your feedback regarding your recent experience at Northside Nissan. We deeply apologize that your expectations were not met and that you perceived our service as unprofessional. We would greatly appreciate the opportunity to address your concerns and gather more details about your visit. Our team strives to provide exceptional customer service, and it is disappointing to hear that we fell short in your case. Please give us a call at (587) 497-0576 so th... read more
A great experience. Everything done as I expected, on time and done well. Good listeners who make you feel valued as a customer. Thanks everyone!
Brought my car in for a repair to my shifter. Charged 2 hrs labour to say the clip was missing. Sure ok I can accept that. What I can’t accept is when I get the inspection report and it says my tires are all at 35psi. I know for a fact that they didn’t even check them since when I brought it in my tire pressure light was on and my rear passenger was at 25 psi, light was still on when I picked it up. And come to find out someone in the shop broke my mandelorian bobble head and didn’t have the courtesy to say anything. I’ve a... read more
I always leave the show room with an issue . There isn’t a time where I have left with all my concerns being resolved. Service isn’t done properly in a go. I have good experience with other branches but just not happy with this one
Frequently asked questions about Northside Nissan
How is Northside Nissan rated?
Northside Nissan has a 4.7 star rating with 4,399 reviews.
When is Northside Nissan open?
Northside Nissan is open now. It will close at 9:00 p.m.