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Numotion
- Professional Medical Supplier
- Houston, TX
About this business
Location details
9220 Kirby Drive, Suite 700, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Colby did a great job demonstrating the new mobility chair. My only complaint is I thought it was going to be light weight so we could take Joel in the car. It’s a whole process and it’ doesn’t collapse all the way down. We would need 2 people to lift the chair and put into the car as well as take it out.
Very pleasant experience as the service technician came to me and completed the air in his van. Very happy with the overall experience.
Our daughter needed a new back for her wheelchair. She has scoliosis and was no longer comfortable with the old back (Ride Back, customized to her shape). When we went to Numotion at Texas Children’s they told us our daughter needed a new wheelchair altogether, and that the back would be manufactured by a different vendor. We started the process in March 2025 and didn’t get the new chair till April 2026 (partly due to the fact that we spend long periods of time out of state). The chair we received doesn’t meet the needs of o... read more
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Pay atender to the orders
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Faster home appointments than three weeks.
Today I want the Houston news to cover my sons Disability story about his wheelchair E FIX and united community plan 17 Months trying to get a wheelchair. No wheelchair in sight .November 2024 thru April 4 2025 manager Shane Nair. said paperwork is not complete and order has not been made as of April 4 2025. I t could take six more weeks. We have been lied to and told, the chair was going to be ready two weeks ago by our contact Bebe at Numotion .sounds like fraud.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Retrain your technicians.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
This is truly some of the worst “customer service” I’ve ever experienced. I have a new wheelchair that was delivered the beginning of November that I can’t even use because it doesn’t fit me properly. There seems to have been some miscommunication or a mistake made when my chair was ordered or when I was measured for a new chair. That’s fine. My issue is that shortly after I received the chair, I contacted my Assistive Technology “Professional” Michelle Fisher in the Houston office and she assured me that she would look in... read more
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Terrible.. they don’t understand the complexity of the patients they service.. I need a repairman urgently but they couldn’t provide because their IT service was down.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Frequently asked questions about Numotion
How is Numotion rated?
Numotion has a 4.5 star rating with 1,073 reviews.
When is Numotion open?
Numotion is closed now. It will open tomorrow at 8:30 a.m.