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Numotion
- Professional Medical Supplier
- Houston, TX
About this business
Location details
9220 Kirby Drive, Suite 700, Houston, TX, 77054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today I want the Houston news to cover my sons Disability story about his wheelchair E FIX and united community plan 17 Months trying to get a wheelchair. No wheelchair in sight .November 2024 thru April 4 2025 manager Shane Nair. said paperwork is not complete and order has not been made as of April 4 2025. I t could take six more weeks. We have been lied to and told, the chair was going to be ready two weeks ago by our contact Bebe at Numotion .sounds like fraud.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Retrain your technicians.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
This is truly some of the worst “customer service” I’ve ever experienced. I have a new wheelchair that was delivered the beginning of November that I can’t even use because it doesn’t fit me properly. There seems to have been some miscommunication or a mistake made when my chair was ordered or when I was measured for a new chair. That’s fine. My issue is that shortly after I received the chair, I contacted my Assistive Technology “Professional” Michelle Fisher in the Houston office and she assured me that she would look in... read more
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Terrible.. they don’t understand the complexity of the patients they service.. I need a repairman urgently but they couldn’t provide because their IT service was down.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
The 2 ladies that helped me was very helpful and nice. They really helped me a lot.
Business response:
Thank you for your positive feedback, Donna! It was a pleasure working with you and we appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out to us at (713) 791-1011.
There's a short in the wiring. The control on the chair keeps turning itself off.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Order parts in timely fashion be more assertive in doing repairs instead of finding reasons to avoid just to order more parts and make client wait even longer very dissatisfied !!
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Nobody seems to know what is actually going on with orders at this place. Been waiting on a chair for three months now just to get the delivery scheduled and find out after the new chair wasn’t dropped off that they shipped our custom order back to another state. It has been Beyond frustrating dealing with this company and will never do it again.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
His chair is not fixed. It seems to be worse.
Business response:
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to CustomerCare@numotion.com with further details? Your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
Frequently asked questions about Numotion
How is Numotion rated?
Numotion has a 4.4 star rating with 874 reviews.
When is Numotion open?
Numotion is closed now. It will open at 8:30 a.m.