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Oakland Heights Senior Living
- Assisted Living Facilities
- Oakland, CA
About this business
Location details
2361 E 29th St, Oakland, CA, 94606, United States
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My grandmother has dementia and Pacifica has been able to provide the assisted living she needs with a very compassionate and genuinely caring staff. The activities and socially engaging atmosphere is perfect.
Business response:
Brent, we are so pleased you enjoyed your visit to Pacifica Senior Living Oakland Heights!
dedicated good-natured staff. Consistent effort to add and a wide list of activities. The staff wants feedback from the residents also.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
my loved one just became a resident at Pacifica. Our first impression was that of happiness, fun, and uplifting. Besides being welcoming of my dog, the staff made you feel at home. definitely a place you can feel safe leaving your loved ones.
Business response:
Kurt, we're happy you found our staff to be so supportive during your experience here at Pacifica Senior Living Oakland Heights.
I really like the activities they are wonderful. I like the people that work here - very nice people. I pray for all the people that work here every night.
Business response:
We appreciate your positive review about your recent experience with us!
Dedicated, "good nature" staff. Consistent effort to add and maintain very wide list of resident activities. Staff good at validating resident feedback and they provide excellent laundry services.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
We did a virtual tour with Pacifica Senior living and it was a very nice facility and everybody was extremely friendly. The price was also amazing but the location was just not suitable for us.
Business response:
Hi Anonymous, thank you so much for your positive comments about Pacifica Senior Living Oakland Heights!
My loved one feels safe in this community. The staff adapts to what the residents want and respects their wishes. When you look out the window it looks like a regular. Communication could be a bit better from the staff to the family. I would recommend this community to others
Business response:
Thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website, https://www.pacificaseniorliving.com/ca/oakland/pacifica-senior-living-oakland-heights/index.aspx). Please feel free to contact with any and all questions, (510) 255-2108. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!
Thank you so much for taking care of [name removed]. I was so nervous about the stay but it worked out well. We will be picking her up tomorrow around noon to bring her back home. You guys truly know what you are doing with folks with dementia. Thank you. Stay in touch.
Business response:
Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Pacifica Senior Living Oakland Heights. Thank you again, we hope you have a wonderful day!
I would tell others to look into it for your loved ones. Overall I really do think this is an okay community. The only concern I have is the activities and they're not as varied as I would prefer. They did have an activity director who retired in November, and it has been hit or miss since.
Business response:
Hi Anonymous, thank you very much for taking the time to leave us this positive review for our team at Pacifica Senior Living Oakland Heights. We appreciate it & so do our other reviewers at Senior Advisor. We hope to see you again soon!
Frequently asked questions about Oakland Heights Senior Living
How is Oakland Heights Senior Living rated?
Oakland Heights Senior Living has a 4.3 star rating with 320 reviews.
When is Oakland Heights Senior Living open?
Oakland Heights Senior Living is open now. It is open 24/7.