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Oaks at Gracemont
- Assisted Living Facilities
- Cumming, GA
About this business
Location details
4940 Jot Em Down Rd, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
My mom lives here and besides the fact that she isn't completely independent anymore, The Oaks at Gracemont gives her as much independence as she can handle. The apartment is nice, the only real complaint is there is no counter space in the bathroom. The staff are all very pleasant and caring and call me if there is ever a concern. Moms diet is very different and there is a struggle with this part, however i feel like everyone is trying to work with it.
Business response:
Kristi - Thank you for the five star review. We are grateful for the opportunity to care for your mother.
What we like the most about Oaks at Gracemont is that they seem to accommodate each individual's needs. Yes we would recommend this community to other families based on the experience we have had so far.
Business response:
Thank you for taking the time to leave a review. We are grateful for your reccomendation.
Always such a turnover in staff, price increase was terrible after 1st year, but overall it's been a good experience. Everyone is very kind to my dad, I do like that they just did a lot of painting, replacing carpet and furniture in common areas, I guess you can't help staff leaving, he also complained that the food is not good, however they do always keep me informed of things going on.
Business response:
Thank you for taking the time to leave a review of our community. We are grateful for the opportunity to care for your father.
The costs keep changing ( going up) ! The meals and activities are great!! The executive staff is not accessible and leaves early most days
Business response:
Thank. you for taking the time to leave a review. If you would like to have further discussions regarding concerns you have, please call (770) 796-5871, and we will be glad to speak with you.
What our family likes the most about the Oaks at Gracemont is the overall facility, it is very clean and the staff members who work there are very friendly. Based on the experience we have had so far, we would recommend this community to others who many need a place for their loved ones.
Business response:
Thank you for taking the time to leave a review and recommendation of our community.
My loved one has been a resident at Oaks at Gracemont for quite some time. Overall, our experience with this facility has been great. I've eaten there with my mom and the meals have been good. The cleanliness and friendliness are great. The quality of care and the staff are also great. I would definitely recommend this facility to family and friends.
Business response:
Theresa - Thank you for the kind words and five star review. We are grateful for your feedback and the opportunity to care for your loved one.
Our family had an in person tour and it was a wonderful tour experience, we would of been happy with our loved one here but unfortunately our loved ones level of care needs were just to high for them to handle.
We toured Oaks at Gracemont and had a great tour experience & first impression. We chose another community because it was 2 miles away, and my dad preferred to be in closer proximity than where Oaks at Gracemont was located.
The staff are very friendly here. The communication and follow through on requests from maintenance could be improved. The residents that participate in the activities are friendly to us. Breakfast is good, and lunch is on the skinny side. The community doesn't provide dinner. The quality of the food could be improved, along with portion sizes and the variety of food offered. The apartments in independent living have a full kitchen in them. I believe the community should give the residents a choice of meals they would like o... read more
Frequently asked questions about Oaks at Gracemont
How is Oaks at Gracemont rated?
Oaks at Gracemont has a 3.9 star rating with 112 reviews.
When is Oaks at Gracemont open?
Oaks at Gracemont is open now. It will close at 8:00 p.m.