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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been using hearing aids for about eighteen years now and had two pairs of phonak devices. With continued deterioration, my current devices were not sufficient and I started to research options on line. I decided on the phonak Audeo Marvel more for it’s clarity and hearing prowess than the many Bluetooth connectivity features. I live on the Oregon Coast, so being a little distant from a big city, our goods and services are not terrific .In shopping here and in Portland, the best prices for the phonak model I wanted was ... read more
All is great. Going to call and see how “fine tuning” will work.
Joe was very knowledgeable and pleasant to work with. It was always easy to contact him when I needed assistance. He always did what he said he was going to do and when he said he would do it. I am very pleased with the service.
Awesome hearing
Lila does an amazing job — she is kind, professional, and truly committed to helping customers. Highly recommended!
Online Hearing is a trustworthy company with excellent and very fast customer service. Their hearing devices use the latest technology, and their prices are much lower than traditional clinics and stores. You can save thousands of dollars and a lot of time, all from the comfort of your home. Highly recommended!
AMAZING Service and Price! WOW - I am blown away by the customer service Online Hearing offers. The staff was SO HELPFUL discussing our needs and options. After I did my own research and price comparison shopping I called them back and they had me in their database and ordering was a SNAP! I purchased the Phonak Partner Mic for my 94yo mother. Dave from support walked me through setting it up, but it just did not meet her need. He discussed other options, arranged a FREE return and is sending me the Roger Select mic - ... read more
Still experiencing deficits in heating and inconsistencies in phone calls and streaming. I just think it is cheaper hearing aid! Won’t buy again!
Rude chats, quick to end. No responses to calls or messages. The price could be great (I would't know), but the customer service is atrocious.
Business response:
I am sorry that you had that experience. I see that we have spoken with you since then and I hope that we have changed your mind about Online Hearing. If there is anything else you need, please let us know!
Online Hearing has a 4.9 star rating with 517 reviews.
Online Hearing is closed now. It will open on Monday at 9:00 a.m.