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Online Hearing

4.9

About this business

We are changing the hearing aid industry to offer a different way to buy hearing aids and save thousands. Our business model is designed to save customers $3000-$5000 on average for a pair of hearing aids, along with providing high quality service that our customers worldwide can rely on. We've helped thousands of happy hearing aid wearers find the right hearing aids for the right price. We offer programming, maintenance, cleaning services, warranty processing and replacement parts, we do it all. When Online Hearing launche... read more

Location details

WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9457 reviews
Select a rating
Douglas B.'s profile image
Douglas B. 
5 months ago

Still experiencing deficits in heating and inconsistencies in phone calls and streaming. I just think it is cheaper hearing aid! Won’t buy again! 

Jason Y.'s profile image
Jason Y. 
11 months ago

Rude chats, quick to end. No responses to calls or messages. The price could be great (I would't know), but the customer service is atrocious.  

George H.'s profile image
George H. 
a year ago

I purchased Phonak L-90's for $2454.00 Total cost. That also came with a base for charging that is rechargeable and can recharge the hearing aid batteries several times before needing recharged. Also a compact case to put the hearing aids in if I would need to remove them and put them in my pocket. Better lifetime adjustment support as well. Remote adjustments are by them at your location. No need to go to visit anyone for adjustments. I had gotten the same product from another vendor who charged $4600.00 for the ident... read more

Jeff D.'s profile image
Jeff D. 
2 years ago

Received the hearing aids and they were not adjusted properly. Volume was extremely low even when volume was turned completely up. Tones were not adjusted for me also. Sent them back to be programed and when I received them the same thing! Also no batteries in the box and the hearing aids were just loose in the box! Not in the container, not in a bag just loose rolling around in the box! I'm told I'll receive my money back, that's to be seen. 

The Trapani F.'s profile image
The Trapani F. 
3 years ago

I couldn't be more pleased with the service I've received from the online crew. Very professional, knowledgable and friendly, excellent to do business with. 

Gary T.'s profile image
Gary T. 
3 years ago

Less than a week after being told that I needed hearing aids, the local ENT proposed a set of Phonak 90’s at a cost of $5450.00. I purchased the exact same set from online Hearing for $3319.00 

Larry F.'s profile image
Larry F. 
4 years ago

The ad states that I would get two years Of wax guards free. I haven’t seen them. Call today about some problems like I talk to you less than I did 

David Tina C.'s profile image
David Tina C. 
5 years ago

I give John Wilson HIS, of Elite Hearing Centers in Hendersonville, NC 5 Stars. I Recently moved from Florida. Desperately needed my my hearing aids adjusted.. I took a chance on doing a walk in to make an appointment. I was greeted by the friendly helpful receptionist who listened to my concerns and immediately asked Mr. John Smith, Hearing Instrument Specialist to talk with me. The left wire had broken. Mr. smith arranged a temporary fix, ordered the correct part and had the receptionist set up a follow up appointme... read more

Gerald H.'s profile image
Gerald H. 
5 years ago

E-mailed on the first of May, never received any e-mail. Waited a few days, still no e-mail. Had to call to get information that I wanted. Better response gets better reviews!!! 

Frequently asked questions about Online Hearing

How is Online Hearing rated?

Online Hearing has a 4.9 star rating with 457 reviews. 

When is Online Hearing open?

Online Hearing is closed now. It will open tomorrow at 9:00 a.m.