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1406 W Sand Lake Rd, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Brought my car in for service. VM gave me an upfront quote with no hidden fees. They sent a digital inspection with videos of what needed attention now and what could wait, with zero pressure to upsell. Fast, honest, and professional.
Business response:
Thank you for the kind words! We're glad the upfront quote and digital inspection made your experience transparent and pressure-free. We look forward to seeing you again!
No appointment, service was completed within stated time without any issues..
Business response:
We're glad your service was completed on time and without any hassle! Thank you for sharing your experience, and we hope to see you again at Orlando VW South.
Fast and Friendly service thank you James!
Business response:
Thank you for the kind words! We're glad James provided you with fast and friendly service. We'll pass along your thanks and look forward to seeing you again at Orlando VW South!
All good no problem Excellent
Business response:
Thank you for the great feedback! We're glad everything went smoothly. We look forward to serving you again!
Great service and communication!
Business response:
Thank you for the kind words! We're thrilled you had a great experience with our service and communication. We look forward to seeing you again.
Everything was good, maintenance was done!
Business response:
Thank you for sharing your experience! We're glad your maintenance visit went smoothly. We look forward to seeing you again at your next service!
Mike was an excellent service rep! He's knowledgeable, patient, thorough and an expert! He made the process easy and seamless.
Business response:
Thank you for sharing this wonderful feedback about your experience with Mike! It is great to hear that his knowledge and patience made the process feel smooth and straightforward. We are proud to have team members who take the time to make customers feel well taken care of, and we will be sure to pass along your kind words to him.
Excellent start to finish with great communication
Business response:
Thank you for the kind words! We're glad the process was smooth with clear communication throughout. We look forward to serving you again!
I recently had to bring my Volkswagen Atlas in for service, and I couldn't be happier with the experience. Justin Trammell, my Service Consultant, was friendly, helpful, and courteous from start to finish. He kept me informed throughout the process, answered all of my questions, and made sure everything was handled professionally. Excellent customer service like this makes a big difference. Thank you, Justin, for making my service visit a pleasant experience!
Business response:
Thank you immensely for sharing your experience with us! It is great to hear that Justin provided you with such attentive and professional service throughout your visit. Keeping customers informed and making the process as smooth as possible is exactly what we aim for, and it sounds like Justin delivered on that. We will be sure to pass along your kind words to him. We look forward to seeing you again at Orlando VW South!
Orlando VW South has a 4.3 star rating with 6,381 reviews.
Orlando VW South is closed now. It will open at 7:30 a.m.