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1406 W Sand Lake Rd, Orlando, FL, 32809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Everyone was professional, courteous and easy to talk to. They kept me updated and were able to answer questions I had.
Business response:
Thank you for your review! We are delighted to hear that our team provided you with such a positive experience. Your feedback about the professional and courteous service you received truly means a lot to us. We understand how important clear communication is, and we are pleased that our staff kept you well-informed throughout your visit and took the time to address all your questions. At Orlando VW South, we strive to make every interaction smooth and welcoming, and it sounds like we achieved that goal during your time with... read more
Bought my beetle in April 2014 in Pompano Beach and moved to Orlando shortly after. I have only serviced my car with this dealership, at its current location and at its previous location on OBT. James has been my service advisor for the past two years and he is awesome. Extremely honest, knowledgeable, kind and really takes the time to explain what needs to be repaired. James and this service department are a double win for me!
Business response:
Thank you for your loyalty since 2014 and for trusting us with your vehicle's care! We're thrilled that James has provided exceptional service as your advisor. His honest, knowledgeable approach and dedication to explaining repairs reflects our commitment to outstanding customer service. We appreciate you recognizing both James and our service team - it means everything to us!
Exceptional service car was well taken care of very professional nice and organized dealership
Business response:
We are utterly delighted to hear about your outstanding experience with us! Your feedback about receiving exceptional service and having your vehicle well cared for truly means everything to our team. We take great pride in maintaining a professional and organized environment that makes every visit pleasant for our customers. Thank you for choosing Orlando VW South and for taking the time to share your positive experience. We look forward to continuing to provide you with the same level of excellent service for your Volkswag... read more
Dealer Brand name fixing my car like the older generation. I have no personal dislikes.
Business response:
We are utterly delighted to hear that our service approach reminds you of the quality and care from the older generation. Your satisfaction with how we handled your vehicle means everything to us at Orlando VW South. We take pride in maintaining those traditional values of thorough, reliable service while working on your 2013 Volkswagen Beetle. Your feedback reinforces our commitment to providing the dependable care that Volkswagen owners deserve.
Fast, fair, and courteous 20k service and tire rotation while I waited
Business response:
Thank you for the wonderful feedback! We're delighted we could provide fast, fair, and courteous service for your 20k maintenance and tire rotation while you waited. Your satisfaction means everything to us at Orlando VW South.
Great service. Did what needed done and good advice
Business response:
Thank you for the wonderful review! We're delighted you received excellent service and found our advice helpful. Your satisfaction means everything to us at Orlando VW South, and we look forward to serving you again.
Excellent experience! My salesman Oscar made the buying experience effortless, and he went the extra mile to deliver my vehicle.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that Oscar made your vehicle purchase smooth and effortless. His dedication to going above and beyond, including delivering your vehicle, reflects our commitment to exceptional customer service. We're grateful you chose us and hope you enjoy many wonderful miles in your new Volkswagen!
Ease to schedule and get an appointment to service my car; check in and out was fast; and got only the services that the service advisor recommended
Business response:
We are glad to hear about your positive experience with our service team. It's wonderful that scheduling your appointment was straightforward and that both the check-in and check-out processes went smoothly for you. We're particularly pleased that our service advisor provided helpful recommendations that met your needs. Your feedback about the efficiency of our service process is truly valued, and we appreciate you taking the time to share your experience with Orlando VW South.
Great service as always. Thank you OVWS.
Business response:
We are pleased to hear about your wonderful experience with our team. Your continued trust in our service means everything to us, and we truly value your loyalty. It's customers like you who make our work so rewarding, and we're grateful for the opportunity to serve you consistently. We look forward to providing you with the same excellent service experience in the future.
Orlando VW South has a 4.3 star rating with 6,315 reviews.
Orlando VW South is closed now. It will open at 11:00 a.m.