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Pacifica Senior Living Hillsborough
- Assisted Living Facilities
- Chino, CA
About this business
Experience impeccable senior living beneath the towering trees and sunny California skies at Pacifica Senior Living Hillsborough. Our Chino, California community provides a personalized approach to Independent Living, Assisted Living, and Memory Care, catering to a diverse range of resident preferences and abilities.
Location details
11918 Central Ave, Chino, CA, 91710, United States
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[name removed] was extremely helpful we had no idea how to get around the barriers that presented themselves, but she informed us of avenues to get my parent admitted. She helped us check in and answer my question I have.
Business response:
Anonymous, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Hillsborough.
There is a feeling of caring. The staff doesn't stay in their offices. They are available. There were more smiles among the residents. Several had nice displays of residents crafts but residents were all in there rooms. One that I visited offered me lunch but didn't allow any time to eat. Too much business and not enough caring. Here the sales personnel take time to answer questions and visit residents. I wish that I had moved here sooner.
Business response:
Hi Louis L, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a great day!
My mother had a stroke and still not ready to live at home. Pacifica came to the rescue. From the walk-in tour to contract signing - they have bent over backwards to help us. It was priceless to see my mom smile and feel @ home right away. Thank you!
Business response:
Hi, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a great day!
Many thanks to [names removed] for making our mother's transition to Pacifica smooth & easy. The staff is caring and always willing to help w/ our mothers needs. She is happy to be there and feels safe. She has already made friends & loves chatting at meals!
Business response:
Hi Susan D, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a great day!
All of our experience throughout the whole process was an "A" grade.
Business response:
Hi Robert S, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a great day!
Absolutely wonderful & stress free!
Business response:
Hi Andy A, thank you for leaving this detailed review about your experience with our community! We always strive to provide top quality service and are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Hillsborough. Thank you again, we hope that you have a great day!
We picked this community for the affordability, location and cleanliness. It must be stressed this facility stands out in the area of commitment to caregiving. duties with professionalism They continually demonstrated patience, warmth and respect in the handling and care of residents and families.
Business response:
Thank you Rosemary for your positive recommendation of Pacifica Senior Living Hillsborough! Our team is passionate about providing the best possible experience for all of our residents and their family members, and we are so glad to have achieved that today.
The staff is so nice here. Everyone treats me so well, they make me feel so welcomed already. I look forward to going to the dining room, food is very good.
Business response:
Hi Mario L, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Pacifica Senior Living Hillsborough.
What a fantastic event for the residents! We enjoyed a delicious dinner and festive atmosphere! Well done!
Frequently asked questions about Pacifica Senior Living Hillsborough
How is Pacifica Senior Living Hillsborough rated?
Pacifica Senior Living Hillsborough has a 4.8 star rating with 294 reviews.
When is Pacifica Senior Living Hillsborough open?
Pacifica Senior Living Hillsborough is open now. It is open 24/7.