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Pacifica Senior Living Merced
- Assisted Living Facilities
- Merced, CA
About this business
Location details
3420 R St, Merced, CA, 95348, United States
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All and all they very good sometimes there communication was a little slow like all facilities depending on who's working but I always knew mom was safe and in good hands..
Business response:
Thank you for your review, Don! We are so glad our team exceeded your expectations in a number of ways. Any feedback from our resident's family members is always considered to be a gift to us, and we thank you for taking the time to share you experience.
I would recommend it to others just not a great fit for my mom
Business response:
Thank you for taking the time to share your experience through a review. We are grateful to know you would recommend our community to others and sorry to hear that our community was not what you preferred for your mother. We hope you will contact us at your earliest convenience to share more about your experience.
Every time my mother in law had issues staff kept logs on response etc. She made some friends with staff and they all did great responding to her needs.
Business response:
Thank you so much for your review!
My aunt wanted to move back to California to be near family. She is 89 years old and very picky and wants things done her way. Pacifica’s employees always try to satisfy her requests but not always as fast as she likes. Everyone is aware of her short term memory loss and is considerate when trying to help her. After 2 months she is now trying to mingle with the other residents and has made a few friends and is joining in some of the activities. She really enjoys family visits and outings.
Business response:
Jim, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Merced.
I would recommend Pacifica Senior Living as a nice place for a loved one to stay. [name removed] at Pacifica has been a Godsend for our family. She addresses any concerns I have right away and is very good at coming up with solutions. The staff is extremely friendly and has made my Aunt feel like they are there for her. The facility itself is beautiful and feels more like a nice hotel and less like a hospital which was important to us. There are no funny hospital smells like at other places. All in all we have been pleased w... read more
Business response:
Hi Michelle, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
My loved one is a resident at Pacifica Senior Living Merced. The staff are super helpful and friendly, like I've known them for a long time. Suggestion....the back door (outside) to the Sr Memory Living needs to be cleaned a little, it has spider webs, etc. Overall, things have been very good for my loved one at this facility and I would recommend the facility to family and friends.
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience at Pacifica Senior Living Merced.
The facility and help were very supportive, knowledgeable and helpful. [name removed] was amazing, receptionist and supportive nursing staff were attentive to Mom. I do think that the food menu could've offered more options for the residents to pick from. This was the first place that was referred to us from A Place for Mom and we would definitely recommend them to others!
Business response:
Amy, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Merced. We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Really do your homework and ask as many questions as possible before selecting Pacifica Merced. The staff are friendly, but the care is lacking. And I don't think it's' worth what we're paying.
Business response:
This is good advice, as moving into a senior living community is one of life's most important moves and should not be taken lightly. And, we prefer that families are educated in the process. We are glad that the staff treats your family well. And, we hope that the level of care now meets your needs. If not, please contact the executive director.
My parents wanted to be in Merced. I'm happy with the care that they are receiving here. I would recommend them to friends and family.
Business response:
Hi! Thank you for this great rating and feedback! It brings a smile to our faces to read this review and know that they are having an amazing time living in our community. It's our pleasure to be of service, and we look forward to continuing to offer them the excellent care and service they deserve!
Frequently asked questions about Pacifica Senior Living Merced
How is Pacifica Senior Living Merced rated?
Pacifica Senior Living Merced has a 4.3 star rating with 145 reviews.
When is Pacifica Senior Living Merced open?
Pacifica Senior Living Merced is open now. It is open 24/7.