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Pacifica Senior Living Merced

4.6

About this business

Welcome to Pacifica Senior Living Merced, an award-winning senior living community in Merced, California. Whether you are seeking Assisted Living, Memory Care, or Respite Care for yourself or your loved one, we are ready to meet you on your life’s journey. 

Location details

3420 R St, Merced, CA, 95348, United States

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4.698 reviews
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Anonymous's profile image
11 months ago

My loved one is a resident at Pacifica Senior Living Merced. The staff are super helpful and friendly, like I've known them for a long time. Suggestion....the back door (outside) to the Sr Memory Living needs to be cleaned a little, it has spider webs, etc. Overall, things have been very good for my loved one at this facility and I would recommend the facility to family and friends. 

Business response:

Thank you for your review! We're glad to hear that you have enjoyed your experience at Pacifica Senior Living Merced. 

Amy's profile image
a year ago

The facility and help were very supportive, knowledgeable and helpful. [name removed] was amazing, receptionist and supportive nursing staff were attentive to Mom. I do think that the food menu could've offered more options for the residents to pick from. This was the first place that was referred to us from A Place for Mom and we would definitely recommend them to others! 

Business response:

Amy, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Merced. We appreciate your feedback and are thankful that you took the time to leave us this positive review! 

anonymous's profile image
a year ago

Really do your homework and ask as many questions as possible before selecting Pacifica Merced. The staff are friendly, but the care is lacking. And I don't think it's' worth what we're paying. 

Business response:

This is good advice, as moving into a senior living community is one of life's most important moves and should not be taken lightly. And, we prefer that families are educated in the process. We are glad that the staff treats your family well. And, we hope that the level of care now meets your needs. If not, please contact the executive director. 

Tanja S's profile image
a year ago

My parents wanted to be in Merced. I'm happy with the care that they are receiving here. I would recommend them to friends and family. 

Business response:

Hi! Thank you for this great rating and feedback! It brings a smile to our faces to read this review and know that they are having an amazing time living in our community. It's our pleasure to be of service, and we look forward to continuing to offer them the excellent care and service they deserve! 

Les's profile image
a year ago

The staff is very positive. Overall, it has been a pretty positive experience. 

Business response:

Hi Les, thank you for taking the time to leave a positive review about your experience at our community. We hope you have a great day! 

Anonymous's profile image
a year ago

This is a great place; they provide almost all of the services that my father needs and it's a nice place to live. I would go there myself, in fact, I'm thinking of it for the future. 

Business response:

Thank you for taking the time to leave our community a positive review! We hope you have a great day! 

S H's profile image
2 years ago

We had some issue with the community. At first we were excited that my loved one was going to be there. My loved one ended up falling multiple times during the stay. The community did assist the family with hospice. They don't have enough staff, and this was challenging to us. My loved one was never in their own clothes, and my loved one's jewelry went missing during their time at the community. After my loved one passed the community never expressed their condolences to the family and this was discouraging to us. 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Richard's profile image
2 years ago

They need to work on their meals. They need to have more to offer the residents for choices. My loved one was in another community and the residents were able to order off the menu with what they wanted. This is what needs to happen at this community. Overall the staff and community are nice and friendly. This is a great place for your loved one. They have an activities director, but I don't know what activities they have available for the residents. The room, utilities, transportation for doctor appointments, changing of li... read more

Business response:

Richard, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again! 

anonymous's profile image
2 years ago

Pacifica Senior Living fit just what my mom was looking for, she just needed a little place where she could be independent and all of her needs are taken care of. She has a studio apartment and it is very adequate for her needs. They do many activities such as crafts, cooking, trips to the store, etc. A lot of it has been hindered during to covid though. I would definitely recommend them to others who are looking. 

Business response:

We are so are pleased to hear that you enjoyed your experience here at Pacifica Senior Living Merced. Thank you for this positive review, we hope that you have a wonderful day! 

Frequently asked questions about Pacifica Senior Living Merced

How is Pacifica Senior Living Merced rated?

Pacifica Senior Living Merced has a 4.6 star rating with 98 reviews. 

When is Pacifica Senior Living Merced open?

Pacifica Senior Living Merced is open now. It is open 24/7.