This profile has been claimed by the business owner or representative.
Pacifica Senior Living Merced
- Assisted Living Facilities
- Merced, CA
About this business
Welcome to Pacifica Senior Living Merced, an award-winning senior living community in Merced, California. Whether you are seeking Assisted Living, Memory Care, or Respite Care for yourself or your loved one, we are ready to meet you on your life’s journey.
Location details
3420 R St, Merced, CA, 95348, United States
Get directions
My aunt wanted to move back to California to be near family. She is 89 years old and very picky and wants things done her way. Pacifica’s employees always try to satisfy her requests but not always as fast as she likes. Everyone is aware of her short term memory loss and is considerate when trying to help her. After 2 months she is now trying to mingle with the other residents and has made a few friends and is joining in some of the activities. She really enjoys family visits and outings.
Business response:
Jim, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Merced.
I would recommend Pacifica Senior Living as a nice place for a loved one to stay. [name removed] at Pacifica has been a Godsend for our family. She addresses any concerns I have right away and is very good at coming up with solutions. The staff is extremely friendly and has made my Aunt feel like they are there for her. The facility itself is beautiful and feels more like a nice hotel and less like a hospital which was important to us. There are no funny hospital smells like at other places. All in all we have been pleased w... read more
Business response:
Hi Michelle, thank you so much for sharing your experience with us! We appreciate you taking the time to leave us a positive review
My loved one is a resident at Pacifica Senior Living Merced. The staff are super helpful and friendly, like I've known them for a long time. Suggestion....the back door (outside) to the Sr Memory Living needs to be cleaned a little, it has spider webs, etc. Overall, things have been very good for my loved one at this facility and I would recommend the facility to family and friends.
Business response:
Thank you for your review! We're glad to hear that you have enjoyed your experience at Pacifica Senior Living Merced.
The facility and help were very supportive, knowledgeable and helpful. [name removed] was amazing, receptionist and supportive nursing staff were attentive to Mom. I do think that the food menu could've offered more options for the residents to pick from. This was the first place that was referred to us from A Place for Mom and we would definitely recommend them to others!
Business response:
Amy, we’re so happy to hear you’ve had a great experience at Pacifica Senior Living Merced. We appreciate your feedback and are thankful that you took the time to leave us this positive review!
Really do your homework and ask as many questions as possible before selecting Pacifica Merced. The staff are friendly, but the care is lacking. And I don't think it's' worth what we're paying.
Business response:
This is good advice, as moving into a senior living community is one of life's most important moves and should not be taken lightly. And, we prefer that families are educated in the process. We are glad that the staff treats your family well. And, we hope that the level of care now meets your needs. If not, please contact the executive director.
My parents wanted to be in Merced. I'm happy with the care that they are receiving here. I would recommend them to friends and family.
Business response:
Hi! Thank you for this great rating and feedback! It brings a smile to our faces to read this review and know that they are having an amazing time living in our community. It's our pleasure to be of service, and we look forward to continuing to offer them the excellent care and service they deserve!
The staff is very positive. Overall, it has been a pretty positive experience.
Business response:
Hi Les, thank you for taking the time to leave a positive review about your experience at our community. We hope you have a great day!
This is a great place; they provide almost all of the services that my father needs and it's a nice place to live. I would go there myself, in fact, I'm thinking of it for the future.
Business response:
Thank you for taking the time to leave our community a positive review! We hope you have a great day!
We had some issue with the community. At first we were excited that my loved one was going to be there. My loved one ended up falling multiple times during the stay. The community did assist the family with hospice. They don't have enough staff, and this was challenging to us. My loved one was never in their own clothes, and my loved one's jewelry went missing during their time at the community. After my loved one passed the community never expressed their condolences to the family and this was discouraging to us.
Business response:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Frequently asked questions about Pacifica Senior Living Merced
How is Pacifica Senior Living Merced rated?
Pacifica Senior Living Merced has a 4.6 star rating with 104 reviews.
When is Pacifica Senior Living Merced open?
Pacifica Senior Living Merced is open now. It is open 24/7.