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Palazzo Senior Apartments - 55+ Active Adult Living
- Apartments
- Phoenix, AZ
About this business
Location details
6250 N 19th Ave, Phoenix, AZ, 85015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have not moved in yet, so this review is based on my experience with the staff. The attention I received was (is) outstanding. All my desires were taken into consideration in finding me an apartment. If being a resident is as exceptional as being a future resident then my experience should be a plus.
They did a really good job meeting with us and taking the time to show us how things work and what to expect. However, once we got in the follow-up was not what it should have My mother-in-law can not see very well and they could accommodate her situation. For one, the activities are written down on a piece of paper that she can hardly read and she does not get the assistance she should to be able to know what's going on. Also, they have books to read, but no books on CD which would be good for her. There are a few things l... read more
The care service wasnt that good they didnt seem to care that much. The cleaning wasn't that good either. It was an exceptional place to stay.
They have been very friendly. Mom was only there at Brookdale Christown for a couple of weeks before she was put in the hospital, but during the time she was there it was a decent experience. Communication can be a little difficult with them at times, but other than that it has been good.
It is a great deal but mom wants to stay in current facility but the facility
I like the way the staff interacts with residents. They seem to be short staff had only 4 attendants watching all the ladies. Mom is really happy there and they did go up and beyond to get her in.
Just moving dad in today don't have any experience other than it looks nice and staff seems friendly.
I really liked this facility. I will schedule a time to visit for lunch with Mom.
For the most part they do a good job at Brookdale Christown. We had a few small issues moving in, the room wasn't as clean as we would like, some problems with the phone, things just weren't as ready as we thought they should be. But they worked with us to quickly resolve these issues for the most part. The facility itself is very nice looking and clean, and the staff are friendly and accommodating.
Frequently asked questions about Palazzo Senior Apartments - 55+ Active Adult Living
How is Palazzo Senior Apartments - 55+ Active Adult Living rated?
Palazzo Senior Apartments - 55+ Active Adult Living has a 3.8 star rating with 272 reviews.
When is Palazzo Senior Apartments - 55+ Active Adult Living open?
Palazzo Senior Apartments - 55+ Active Adult Living is closed now. It will open at 9:00 a.m.