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Palazzo Senior Apartments - 55+ Active Adult Living
- Apartments
- Phoenix, AZ
About this business
Location details
6250 N 19th Ave, Phoenix, AZ, 85015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent friendly staff, marketing rep [name removed] is extremely helpful. New renovations will make facility 1st class.
My aunt moved into The Palazzo last January and she really loves it. The management is making vast improvements. It will soon be a gated community, Improvements have started for the common areas and will be completed by March. Apartments are a good size and renovated. The staff is very friendly and helpful and there are so many activities. I am very happy we found this property!
The facility is undergoing extensive renovation now and there is a lot of turmoil. The staff seems afraid of it's own shadow. Management may be difficult. People seem unable to make appropriate decisions of their business on their own without obtaining "approval." The care staff, while competent, is difficult to understand. English is not their native language. I am relatively pleased with my overall experience. AND; the meals are acceptable to good.
When we toured the Brookdale, I couldn't help but notice the strong smell of urine. Also, when they took us into the apartments it was stale and smelled like a smoker had lived there before. It was just not visually appealing but the people were very friendly.
My mother is doing well here at this community. She is pretty satisfied with everything they have done for her. It is a decent community. We are pretty satisfied with all they have done for us.
They are taking good care of my mother in law here at this community. My mother in law is doing very well and I'am pleased. The community is very well maintained, they a very good job with keeping her room and the facility clean. The staff is friendly and very helpful. She is trying a few activities. They serve nice meal, she pleased with the food. I'm comfortable with the type of care they are providing her with. I would recommend it.
I took a tour of this community and saw how clean it was. The community looked pretty nice, the staff are friendly and welcoming. I got to try a meal and it was okay. On my tour I noticed there was not a lot of stores to go to. Otherwise, the community is nice with caring staff members.
Brookdale/Christown is very luck to have "Melissa" in their front office, she is exceptional! Melissa is friendly, professional and even makes sure the minor details are taken care of. Another key employee is "Debbie" with "Beverly's Family Care" is beyond helpful! Honestly, I could not have imagined going thru this difficult move without this amazing person helping us thru the bumps in the road. Debbie went above and beyond her job criteria and made sure my brother was treated with the absolute best care one could receive. ... read more
I'm giving the employees "5" STARS!! Thank you to "Melissa" in the front office and "Debbie" with "Beverly's Family Care"! These employees deserve the highest pay and best benefits that any company can offer! Melissa is professional, friendly and gets the job done all while displaying a "smile", this gal is fantastic!! My brother has lived in an assisted living facility for almost 20 years and I can attest that we have never ran into a phenomenal gal such as "Debbie" with Beverly's Family Care; she above and beyond the scope... read more
Frequently asked questions about Palazzo Senior Apartments - 55+ Active Adult Living
How is Palazzo Senior Apartments - 55+ Active Adult Living rated?
Palazzo Senior Apartments - 55+ Active Adult Living has a 3.8 star rating with 272 reviews.
When is Palazzo Senior Apartments - 55+ Active Adult Living open?
Palazzo Senior Apartments - 55+ Active Adult Living is closed now. It will open at 9:00 a.m.