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Palm Glen Animal Hospital
- Phoenix, AZ
About this business
Location details
7771 N 43rd Avenue, Phoenix, AZ, 85051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clinic staff and cleanliness = all the negative stars possible!!!! . the only redeeming thing about this clinic is Dr. Johnson (and the vet tech Louise was nice) and I can only vouch for her for a simple dew claw cut above the quick and cauterizing. The rest was a TOTAL nightmare. I had the WORST discharge experience of my life and I've been to MANY clinics and ER vet Hospitals etc. The vet tech in her late thirties early forties, short, with short dark hair was a total attitude ridden horrible human being. She came out to ... read more
This facility is full of incompetent and negligent imbeciles. My wife and I took our standard poodle for his first vet visit. Staff was NOT friendly towards us nor were they welcoming. Every vet I've been to gushes over a new puppy. This staff did not. One of the vet techs kept referring to our puppy as a she, even after I used male pronouns REPEATEDLY. Poodles are prone to ear infections and Dr. Johnson did not check his ears nor did she check his temperature. And to top it all off, the staff threw away our puppy's shot rec... read more
I trusted the health of my dogs to Palm Glen Animal Hospital since moving to Glendale AZ in 2013. In March of this year I brought my dogs in for health checks and blood work because I was moving out of state. At that time I asked for copies of my records to be emailed to me; I received a copy of my bill. I called again and explained that I was moving to Mississippi only to get a chuckle. It’s now October; I called for the 3rd time still no response. Today I called again only to get more lip service. As long as they get your ... read more
I agree with the last review
Business response:
We take your feedback seriously. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from though.
had an issue and they are rude and horribly mean , including the doctors, I'm sure they will block so my review won't show. I wish I checked Google before I went :( check Bbb before you go!!!!!
Business response:
San, we are truly sorry to hear you had a negative experience with us. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working with the staff to address these issues.
RecommendedMy Dog was diagnosed with Valley Fever from the Animal Shelter I adopted her from. Thus taking Meds for her condition. Over a Month later after I had her I took her to Palm Glen for a routine check up, including blood work and Radio Graphs. My Dog did not have Valley Fever. The persistent coughing was a secondary lung infection at which she is taking Amoxi/Clavulanic. This med is working. I appreciate the phone calls and care she has received from Dr. Johnson and the staff.
If I could give a zero I would. Lack professionalism and the manager gives attitude, interrupts, and blows you off. That being said,. Customer service is ridiculously horrible. If you ever have a problem with them they will not listen to you and they will try to back themselves up before seven saying sorry. The manager Laurie gives you attitude and try's to blow off the conversation. Also if the receptionists ever say they will leave a note for you for the doctor or manager they will not. I called 4 different times to get my... read more
VERY EXPENSIVE, TOO EXPENSIVE, FOR JUST A CONSULTATION, I NEVER PAID THIS MUCH TO NEVER FIND OUT WHAT WAS GOING ON. NOT EXAM NOT LAB TEST I FEEL SO MAD
Recommendednot over priced,and they car about your pet
Business response:
Thank you for your generous feedback, Rick! Our team looks forward to seeing you and your pet again soon.
Frequently asked questions about Palm Glen Animal Hospital
How is Palm Glen Animal Hospital rated?
Palm Glen Animal Hospital has a 4.5 star rating with 1,732 reviews.
When is Palm Glen Animal Hospital open?
Palm Glen Animal Hospital is open now. It will close at 5:00 p.m.