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Patient Aids Home Care Equipment & Services
- Home Medical Equipment Provider
- Lexington, KY
About this business
Location details
3158 Mapleleaf Dr., Lexington, KY, 40509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
It took me about a month to get my wheelchair. I had called about a week and a half later to check the status and someone had told me that the wording on the face to face needed to be more specific. So they were going to fax request to my doctor to get a new face to face note.. Maybe a week or so had passed and I called Patient Aids to check status again and the representative said they had got nothing. So I called my Drs. Office and the receptionist looked in my chart and said they did not receive anything. Told me to conta... read more
Business response:
We apologize for falling short in providing a timely service. We appreciate your feedback and will work on improving our processes. Thank you for bringing this to our attention.
Wheelchair was provided without discussing options. Wheelchair is extra heavy duty wheelchair. Rated for 500 lbs. Currently I weigh 270 lbs. Wheelchair weighs 57 lbs. Wife cannot lift wheelchair into/out of vehicle. Been in her vehicle since coming home from hospital. Never been used. Called several times but Patient Aids refused to exchange.
Business response:
Your concerns are noted. Please contact us at (859) 388-9002 to discuss further.
Frequently asked questions about Patient Aids Home Care Equipment & Services
How is Patient Aids Home Care Equipment & Services rated?
Patient Aids Home Care Equipment & Services has a 3.8 star rating with 300 reviews.
When is Patient Aids Home Care Equipment & Services open?
Patient Aids Home Care Equipment & Services is closed now. It will open on Monday at 9:00 a.m.