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Patient Aids Home Care Equipment & Services
- Home Medical Equipment Provider
- Lexington, KY
About this business
A local home medical equipment company dedicated to partnering with our customers and referral sources to provide the best quality of care. Our staff and convenient locations are carefully selected so that we can take care of your respiratory and home medical equipment needs. We are always available to take care of special requests and dedicated ourselves to being contributing members of the communities we serve.
Location details
3158 Mapleleaf Dr., Lexington, KY, 40509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Recently, I had a problem with a Golden Lift Chair and I turned to Ingrid to help me. She was amazing. Actually, she is amazing.. she was very empathetic with the issues I was experiencing and was a huge help in getting them resolved. I cannot recommend anybody more highly than Ingrid. She’s been great to work with, and I don’t know what I’ve done without her.
Excellent customer service! Excellent review of the CPAP equipment. I felt in very good hands!
.Great Service
Mark with Patient Aids has been wonderful!! From bringing my oxygen the hospital, to delivering my CPAP and helping me find the right mask, they’ve been more than accommodating. Thank you all again, so so much!!!!!
Call before you come. Don’t just show up. Follow up not good. missed appointment with no phone call. . Availability of equipment. Waited days for a hospital bed.
If someone bought an expensive chair, and the come acre days later on Saturday, we learned you cannot return. It or exchange. We gave $1800 for this chair it was covered so. O marks or damage was done to the chair. The lady there showed us a sign posted. Y the checkout window and asked if the sales person went over it and she did not. We were willing to purchase a more eexpensive chair and have them pickup the chair and return it. We wanted to just add the extra expense. I sat in the. Chair at the store and I knew it ... read more
It took me about a month to get my wheelchair. I had called about a week and a half later to check the status and someone had told me that the wording on the face to face needed to be more specific. So they were going to fax request to my doctor to get a new face to face note.. Maybe a week or so had passed and I called Patient Aids to check status again and the representative said they had got nothing. So I called my Drs. Office and the receptionist looked in my chart and said they did not receive anything. Told me to conta... read more
Wheelchair was provided without discussing options. Wheelchair is extra heavy duty wheelchair. Rated for 500 lbs. Currently I weigh 270 lbs. Wheelchair weighs 57 lbs. Wife cannot lift wheelchair into/out of vehicle. Been in her vehicle since coming home from hospital. Never been used. Called several times but Patient Aids refused to exchange.
Frequently asked questions about Patient Aids Home Care Equipment & Services
How is Patient Aids Home Care Equipment & Services rated?
Patient Aids Home Care Equipment & Services has a 3.6 star rating with 223 reviews.
When is Patient Aids Home Care Equipment & Services open?
Patient Aids Home Care Equipment & Services is closed now. It will open at 9:00 a.m.