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Patient Aids Home Care Equipment & Services
- Home Medical Equipment Provider
- Lexington, KY
About this business
Location details
3158 Mapleleaf Dr., Lexington, KY, 40509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Thoroughly explained how the machine worked.
Business response:
Thank you for your positive feedback, Shirley! We're glad to hear that our team thoroughly explained how the equipment works. If you have any further questions or need assistance, feel free to reach out to us at (859) 388-9002.
Dede CRT was so kind explaining about my new CPAC Machine. I can tell she’s very experienced and knowledgeable. I couldn’t wait to get home plug it in and get started. Everything was ready to go. My sleep well I can’t remember. It was so peaceful.
Business response:
Thank you for your kind words, Teresa! We're glad to hear that Dede provided you with excellent service and that you're enjoying your new CPAP machine. We strive to ensure that our customers have a peaceful and restful sleep. If you have any further questions or need assistance, please don't hesitate to reach out to us at (859) 388-9002.
Recently, I had a problem with a Golden Lift Chair and I turned to Ingrid to help me. She was amazing. Actually, she is amazing.. she was very empathetic with the issues I was experiencing and was a huge help in getting them resolved. I cannot recommend anybody more highly than Ingrid. She’s been great to work with, and I don’t know what I’ve done without her.
Business response:
Thank you for your positive feedback, Tom! We are delighted to hear that Ingrid provided exceptional assistance in resolving the issues with your Golden Lift Chair. We appreciate your recommendation and are grateful for the opportunity to serve you. If you have any further needs or questions, please don't hesitate to reach out to us at (859) 388-9002.
Excellent customer service! Excellent review of the CPAP equipment. I felt in very good hands!
Business response:
Thank you for your kind words, Stacey! We're thrilled to hear that you had an excellent experience with our customer service and CPAP equipment review. We strive to provide top-notch service and ensure our customers feel well taken care of. If you have any further questions or need assistance, feel free to reach out to us at (859) 388-9002.
.Great Service
Business response:
Thank you for your kind words, Jeffrey! We're thrilled to hear that you had a great experience with our services. If you ever need any further assistance, please don't hesitate to reach out to us at (859) 388-9002.
Mark with Patient Aids has been wonderful!! From bringing my oxygen the hospital, to delivering my CPAP and helping me find the right mask, they’ve been more than accommodating. Thank you all again, so so much!!!!!
Business response:
Thank you, Amy, for your kind words and positive review! We're thrilled to hear that Mark and our team at Patient Aids have been able to provide you with excellent service and support. We're always here to help and accommodate your needs. If you have any further questions or require assistance, please don't hesitate to reach out to us at (859) 388-9002. Thank you again for choosing Patient Aids!
Was fast, showed how to work everything & very polite & helpful
Business response:
Hi, Roger. Thanks for taking the time to share your positive experience. We truly appreciate it!
Call before you come. Don’t just show up. Follow up not good. missed appointment with no phone call. . Availability of equipment. Waited days for a hospital bed.
Business response:
Thank you for bringing this to our attention. We apologize for any inconvenience. Please call us at (859) 388-9002 to discuss further.
If someone bought an expensive chair, and the come acre days later on Saturday, we learned you cannot return. It or exchange. We gave $1800 for this chair it was covered so. O marks or damage was done to the chair. The lady there showed us a sign posted. Y the checkout window and asked if the sales person went over it and she did not. We were willing to purchase a more eexpensive chair and have them pickup the chair and return it. We wanted to just add the extra expense. I sat in the. Chair at the store and I knew it ... read more
Business response:
Your concerns are noted. We take all feedback seriously. Thank you for sharing your experience with us.
Frequently asked questions about Patient Aids Home Care Equipment & Services
How is Patient Aids Home Care Equipment & Services rated?
Patient Aids Home Care Equipment & Services has a 3.8 star rating with 300 reviews.
When is Patient Aids Home Care Equipment & Services open?
Patient Aids Home Care Equipment & Services is closed now. It will open on Monday at 9:00 a.m.