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Pekin Insurance

2.8

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Location details

2505 Court St, Pekin, IL, 61558, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.8784 reviews
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Justin Lurkins's profile image
Justin Lurkins 
5 months ago

Had a claim on a commercial trailer, Pekin makes offer of half of market value, I send comp trailers and Pekin’s valuation company won’t accept the comps due to vin not listed on marketplace. False promises made by claims rep and her manager, nothing but liars. Bring an attorney if you’re gonna deal with these crooks!!! 

Stephanie Richardson's profile image
Stephanie Richardson 
5 months ago

I recently got married and wished to change my name on my car insurance. Pekin forced me to add my husband to my policy and then put me in a non-renewal status because my husband is in the military. If you serve our country, they will not serve you! It is their policy. The woman i spoke to about it said that me calling was pointless, because it would not change anything and I would have to seek new insurance anyway. 

Business response:

We understand how upsetting it can be to receive unexpected news about your auto coverage, especially during such a meaningful time in your life. Please know that your concerns are valid, and we're truly sorry for the way this situation made you feel. The reason this occurred is that our company does not offer coverage in every state. In cases where an insured moves to a state we don’t serve, such as when a spouse is in the military and relocated, the insurance policy may unfortunately be subject to non-renewal based on our... read more

Shelby Christianna McLaughlin's profile image
Shelby Christianna McLaughlin 
11 months ago

Canceled my insurance through them last week because they jacked their rates up so much and now they have been charging me everyday for the past 2 days. Had to call my bank and lock it because they're are quite literally stealing money from me even though I don't have anything through them as of last week. I tried calling however no one answers the phone nor do they call you back. Had to go to the better business bureau. 

Mike Meeker's profile image
Mike Meeker 
a year ago

Pekin Insurance is a company that is totally focused on its stockholders when they should be focused on the policy holders. They have cost me $3000+ in taxation and in premium principal on a whole life policy. Their internal policies and procedures are so bad I cannot see why they remain as a viable company. Stockholders, put your money somewhere else. 

Debra Smith's profile image
Debra Smith 
a year ago

If you have major claim due to no fault of your own, they do not want to pay and come up with ridiculous answers. If you have old windows and they are all blown out from a hurricane, they want to replace with windows that aren't even made anymore and will have to be custom built costing more than the newer windows that the contractor recommends. That is just one of the things that are being required by this company that is going to cost more money in the long run. They can't seem to see the cost savings for all concerned ove... read more

Business response:

We're sorry to hear about your experience. Please email us at experience@pekininsurance.com with your policy number so we can investigate. Thanks. 

Cindy Ralston's profile image
Cindy Ralston 
a year ago

Horrible company to work with! 

Reina Estela's profile image
Reina Estela 
recommend  Recommended
a year ago

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Maile Zinn's profile image
Maile Zinn 
a year ago

I contacted this company regarding a claim I was making against a contractor who completely botched a roof job. I have been dealing with. Anthony Pogipli (adjuster) regarding the claim. The companies offer was to repair our sidewalk, the contractor damaged and our landscape they damaged as well for a total of $2500. Repair of the sidewalk was quoted at $2950, just the sidewalk. This did not cover our landscape and our brand new $30,000 roof that leaks. I was told the contractors coverage didn’t include roofs. Say what? This... read more

Business response:

We value your input. Please contact us at (800) 322-0160 to discuss your concerns further. 

Kipp Shelton's profile image
Kipp Shelton 
a year ago

they are a scam find every way not to cover a claim might as well put made in China on your label 

Frequently asked questions about Pekin Insurance

How is Pekin Insurance rated?

Pekin Insurance has a 2.8 star rating with 784 reviews. 

When is Pekin Insurance open?

Pekin Insurance is closed now. It will open tomorrow at 8:00 a.m.