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Pekin Insurance
- Insurance
- Pekin, IL
About this business
More than an insurance company … Pekin Insurance helps our customers build their dreams. Or rebuild their lives. We provide peace of mind and long-term security for our policyholders, shareholders, agents, and employees. How do I know if Pekin Insurance is a solid insurance provider? Through wars, peace, and economic downturns and upswings, Pekin Insurance has remained undaunted. We’re flexible, innovative, and we’ve always managed to find ways to get the job done – since 1921. Today, Pekin Insurance is one of the nation... read more
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you need full coverage insurance on your vehicle do NOT go with Pekin insurance. If you end up needing to use the insurance policy because of an accident they will not cover all the parts that need fixed 100%. Even though we have had coverage for years and never had to use it, they refuse to pay for everything. They also didn’t send someone out to see the damages on the vehicle and we’re trusting the pictures we took and what the mechanic said. Yet still not paying 100%. Absolutely will be switching company’s.
Horrendous experience with these clowns. Cancelled policy on 15th of month, idiots took payment out anyway on 24th of month. When I called em out on it, they said I had to wait till 1st of month, they would have check then. Today is 8th, and WOW, crickets from pekin Ins. I called tuesday this week and was told that check was sent overnight Monday............ today is Friday, informed delivery from US Postal service don’t show anything arriving from Pekin yet !!!!!! SMDH @ Incompetent companies.
I have been with pekin for 25 years accident free. Today they tell me they are raising my premiums 20.5 percent. The reason I have been giving for this is well rates increase that is not acceptable in my eyes. Amazes me a company is willing and WILL loose a 25 year customer over greed. The world has become a scary place.
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A kid threw a rock at my car and caused enough damage for his parents to file a claim on their home owner’s insurance policy through Pekin. The mother did everything she was supposed to do, but it took this incompetent company four months to acknowledge the claim and only because I contacted an attorney to take them to court. Then they said they set up a rental car for me and guess what they didn’t do? I had to call and raise hell to get that done and because it was last minute the only car available from the rental lot is ... read more
I have had the displeasure of working with this insurance twice now. The first time, the adjuster took TWO MONTHS to come and assess my vehicle. When he was here and present he was snotty, condescending and rude. Nothing more than a run around and overly unhelpful. This recent time? Absolutely useless. I can only hope that bankruptcy is in their future and the clients they DO have, wise up.
very unprofessional. was hit by their insured and 2 weeks later still fighting for our $ to fix our car. however the person who hit us has already gotten the $ to fix their car. our estimate was "overlooked" after curtis assured us things were handled. had wr not called back today to see what the hold up was, theyd still b doing NOTHING to resolve this. i hope u dont get hit by a pekin insurance client bcuz if u do ull have to fight to get ur $ 👎
If you are involved in an accident with someone insured with this company, get your own lawyer (don’t let your insurance company take care of it). Their claims rep was hateful. Their insured was 100% completely at fault. Now we’re stuck with a vehicle that has depreciated, 2 months of expense of not having it, and had to increase our insurance coverage to protect us in the future from lying idiots like the one they insured. None of this was even our fault! We’re just lucky the driver they insured didn’t cause bodily harm. Pe... read more
Just an fyi, if you or anyone you know have Pekin Insurance I highly suggest to look for another company. They have got to be the absolute worst to work with. They hate to cover any sort of claim, and refuse to work with you or an adjustor to come up with any sort of solution.
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 2.8 star rating with 763 reviews.
When is Pekin Insurance open?
Pekin Insurance is open now. It will close at 4:30 p.m.