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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,780 reviews
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Karlo F.'s profile image
Karlo F. 
on Birdeye

2 years ago

Great customer service, accurate and prompt. 

Atul P.'s profile image
Atul P. 
on Birdeye

2 years ago

Loan closed on time and as first approved 

Sergio O.'s profile image
Sergio O. 
on Birdeye

2 years ago

De'Loria and Mike made the process fairly easy to navigate. I know all are busy, and at times we would not hear from De'Loria until the following day. Which is fine, but Mike also went above and beyond and was always available. Both helped immensly! 

Kenneth F.'s profile image
Kenneth F. 
on Birdeye

2 years ago

Pam was awesome !! 

Kathleen M.'s profile image
Kathleen M. 
on Birdeye

2 years ago

Great experience 

Rhea F.'s profile image
Rhea F. 
on Birdeye

2 years ago

Everyone was professional and pleasant. Some responses on emails took 2-3 days, however PENNYMAC was ensuring they got the accurate answers and correct documents I needed. I had a great experience overall with my refinance. Thank you! 

John M.'s profile image
John M. 
on Birdeye

2 years ago

Krystal Fuentes is a kind, knowledgeable and professional representative whom kept me informed throughout the loan / cash-out process. 

Tammy B.'s profile image
Tammy B. 
on Birdeye

2 years ago

The process from beginning to end was so smooth and quick. Kristina contacted me weekly with updates. She was knowledgeable and very kind. 

Richard P.'s profile image
Richard P. 
on Birdeye

2 years ago

Ian and Daniel did a great job of answering questions and responding in a timely manner. Dates were met and closing was seamless. Terrific job on their part 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,780 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.