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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,782 reviews
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Adolfo A.'s profile image
Adolfo A. 
on Birdeye

2 years ago

Thank you :) 

Andrea C.'s profile image
Andrea C. 
on Birdeye

2 years ago

Great experience 

Regina C.'s profile image
Regina C. 
on Birdeye

2 years ago

I sometimes had to call multiple times to reach Noah and often didn’t receive callbacks when I left messages. However, I do realize and acknowledge that this has been a very busy time for mortgage companies. Noah was probably MUCH busier than usual, so I would still give a 9/10 on the overall experience. 

Ruth R.'s profile image
Ruth R. 
on Birdeye

2 years ago

Sandrea made the whole process easy! Communication was the key and she was spot on! She was accessible and answered all my questions at all times. I would highly recommend PennyMac and Sandrea to anyone that is interested in mortgage or refinancing. The whole team at pennymac is amazing! Thank you so much! 

Michael Y.'s profile image
Michael Y. 
on Birdeye

2 years ago

More communication between the many people that were involved in my file. LESS people involved in my file. 

Ralph S.'s profile image
Ralph S. 
on Birdeye

2 years ago

My bad experience had nothing to do with Chantel Bryant and I support her 100%. We were advised our title and closing documents did not match, but our Notary was confused with how to proceed. There were additional misspelled names and discrepancies that took an inexcusable amount of time! 

Pamela L V.'s profile image
Pamela L V. 
on Birdeye

2 years ago

From the start to end everything was clearly lined out 

Kevin J.'s profile image
Kevin J. 
on Birdeye

2 years ago

I feel that too many loans were being juggled and that I was just in the shuffle. I would like to have had daily phone contact with Pennymac for updates and those updates to have been more accurate. 

JUDITH W.'s profile image
JUDITH W. 
on Birdeye

2 years ago

Good experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.