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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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Great service, very kind and professional!
Would have been better if last minute changes wouldn’t have been needed and a full explanation of what was needed during the pre approval process.
I sometimes had to call multiple times to reach Noah and often didn’t receive callbacks when I left messages. However, I do realize and acknowledge that this has been a very busy time for mortgage companies. Noah was probably MUCH busier than usual, so I would still give a 9/10 on the overall experience.
Sandrea made the whole process easy! Communication was the key and she was spot on! She was accessible and answered all my questions at all times. I would highly recommend PennyMac and Sandrea to anyone that is interested in mortgage or refinancing. The whole team at pennymac is amazing! Thank you so much!
everyone was very friendly, personable and professional. I was always able to get ahold of someone to answer my questions.
My bad experience had nothing to do with Chantel Bryant and I support her 100%. We were advised our title and closing documents did not match, but our Notary was confused with how to proceed. There were additional misspelled names and discrepancies that took an inexcusable amount of time!
From the start to end everything was clearly lined out
James was flexible with my uncertain closing schedule.
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.