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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
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I believe Noah was away when our loan was closing, so he started the process with us but wasn't as involved towards the end. Once the appraisal came back low, there were some questions/concerns, and also some misinformation related to the final loan amount and cash to close. This caused some confusion and a slight delay. It made it difficult because we moved from our loan processor, to the mac team ..which was Noah and 2 others from his team. So I was communicating with 4 people through the process and not everyone was alway... read more
I really appreciated that there were people on my “team” I could reach out to with specific questions. It was very helpful to have a point person on the team who had intimate knowledge of where the process was and what the next steps were.
It was a pretty painless experience. We only had a small hiccup at closing but we’re able to get it figured out pretty quick and still close. Thank you
Chantel was the best, really felt the genuine want to help in any way possible.
Process was simple and easy
The process was easy, from start to finish. The only thing was the background conversations during phone calls. I could actually hear detailed information on other customers.
Great experience
Good experience throughout the loan process. Would recommend PennyMac!
PENNYMAC has a 4.4 star rating with 6,791 reviews.
PENNYMAC is permanently closed.