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Peoria Ford

3.9

About this business

Location details

9130 W Bell Rd., Peoria, AZ, 85382, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 7:00 p.m.
3.99,112 reviews
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2019 FORD FUSION SE Owner's profile image
2019 FORD FUSION SE Owner 
a year ago

Service was fantastic-my car was completed as promised. Service advisor, Logan, always takes care of me! 

Business response:

Thank you for sharing your experience! We're thrilled to hear that Logan provided you with fantastic service and that your car was completed on time. Your satisfaction is our priority, and we appreciate your support! 

2014 FORD MUSTANG GT Owner's profile image
2014 FORD MUSTANG GT Owner 
a year ago

Spencer and Carlos are awesome! Great work. Very fast service appointment 

Business response:

We're thrilled to hear you had a great experience with Spencer and Carlos! Fast service and a dedicated team are what we strive for. Thank you for the fantastic review! 

2013 FORD FUSION SE Owner's profile image
2013 FORD FUSION SE Owner 
a year ago

All great. Great customer service. 

Business response:

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our customer service. Your satisfaction is our top priority, and we look forward to assisting you again in the future! 

2021 FORD ECOSPORT SE Owner's profile image
2021 FORD ECOSPORT SE Owner 
a year ago

The people that check you in and greet you are awesome!! When the young lady who was dealing with me was going to lunch she informed me who would be checking me out!! Great communication!! What is always the same on the service end is the time, Even with a scheduled service I have never left the shop in under 2 hours!! It does not take 3 hours to do a simple battery replacement!! If it wasn't for the Ford reward points which saves me money I would service my vehicle some place else. Time is money!! The schedule is ALWAYS beh... read more

Business response:

It's great to know the handoff between team members was communicated clearlythat kind of attention to detail means a lot, and we appreciate you recognizing it. If there's ever anything more we can do for you, please don't hesitate to reach out to Claude Chiles, our Service Director, at 623-523-6180. 

Ss9980@aol C.'s profile image
Ss9980@aol C. 
a year ago

First class service, what's not to like! The only question that I have is, why the oil change, there was only 2,505 miles on the car? 

Business response:

Thank you for your feedback! We're glad you experienced first-class service. The oil change is part of our commitment to maintaining vehicle health, even with low mileage. If you have any more questions, feel free to ask! 

Amazon H.'s profile image
Amazon H. 
a year ago

It was the Best Car buying experience I have had. Friendly and very efficient. The 1st dealership that called me a week later & asked me to resign the paperwork so they could lower my interest rate & monthly payment by $120 a month. I definitely would recommend them! 

Business response:

Thank you, for your fantastic review! We're thrilled to hear that you had such a positive car-buying experience with us. Our team is dedicated to providing exceptional service and value. We appreciate your recommendation and look forward to assisting you again in the future! 

2014 FORD F150 SUPERCREW Owner's profile image
2014 FORD F150 SUPERCREW Owner 
a year ago

On my alignment there were still some red on chart but no explanation of why? 

Business response:

Thank you for your feedback! We're glad you had a positive experience with us. We appreciate your concern about the alignment details, and we'll ensure our team provides clearer explanations in the future. Your insights help us improve! 

2018 FORD EDGE TITANIUM Owner's profile image
2018 FORD EDGE TITANIUM Owner 
a year ago

Service that was done was great and there was nothing I didn't dislike thank you very much 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team. Your satisfaction means a lot to us, and we look forward to serving you again in the future! 

2024 FORD ESCAPE ST LINE Shopper's profile image
2024 FORD ESCAPE ST LINE Shopper 
a year ago

very helpful every time I come in and call you to make sure everything is working ok and are thankful that you came to them to buy a car. 

Business response:

Thank you for your kind words! We're thrilled to hear that our team has been helpful and that you appreciate our support. Your satisfaction is our top priority, and we look forward to assisting you again in the future! 

Frequently asked questions about Peoria Ford

How is Peoria Ford rated?

Peoria Ford has a 3.9 star rating with 9,112 reviews. 

When is Peoria Ford open?

Peoria Ford is closed now. It will open tomorrow at 7:30 a.m.