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Peoria Ford
- Car Dealers
- Peoria, AZ
About this business
Location details
9130 W Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 7:00 p.m. |
Work was done as expected. Dealer provided a loaner/rental.
Business response:
Thank you for the fantastic review! We're glad to hear the work met your expectations and that the loaner/rental made your experience seamless. Your satisfaction is our priority, and we appreciate your support!
Service guys were great, always tried to save me a buck where they could. Only thing is I did not like that they wanted payment, but I would have had to pay them 6% to pay the bill of $3K by credit card which I'm not going to do, they do not take checks, I would have had to wait and go get cash just to pay my bill. They were nice after I left about 1/2-way home, they called and said they would reverse the 6% fee. The work was done well except the ends of the battery cables are still only half there, I had to order from Ford ... read more
Business response:
Thanks for your feedback, Todd! We're glad to hear our team provided great service and resolved the payment issue. We appreciate your input on the battery cables and will address this internally to ensure better quality. Your experience helps us improve!
Friendly, honest and timely, thank you
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a positive experience with us. Your kind words about our team's friendliness and honesty motivate us to keep providing top-notch service. We look forward to serving you again!
I had originally had my oil change done and they had not rotated tires. They offered to come out and rotate the next day. Very appreciative of the response and the service. ty
Business response:
Thank you for your kind words! We're glad to hear you appreciated our quick response and service. Your satisfaction is our priority, and we're here to ensure everything runs smoothly. Looking forward to serving you again!
Joe in service department did an awesome job.
Business response:
Thanks for the shout-out! We're thrilled to hear Joe made a positive impact during your service visit. Your satisfaction is our priority, and we appreciate your support!
The service was very quick & done well. However I have a recall that needs to be addressed & that wasn't taken into consideration. I will have to at some point make another trip to have that addressed.
Business response:
Thank you for your feedback! We're glad to hear you were pleased with the quick service. We apologize for the oversight regarding your recall. Your experience is important to us, and we'll work to ensure all aspects are addressed in the future.
Great service! Quickly made finished services and had the vehicle back to me in one day.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our service team and that we got your vehicle back to you so quickly. We appreciate your support and look forward to serving you again!
Carlos was very courteous and helpful he explained things to me.
Business response:
Thank you for your kind words! We're thrilled to hear that Carlos made your experience positive with his courteous and helpful service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!
Always prompt and great customer service
Business response:
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing excellent customer service is our priority, and your feedback motivates us to keep delivering the best. We appreciate your support!
Frequently asked questions about Peoria Ford
How is Peoria Ford rated?
Peoria Ford has a 3.9 star rating with 9,148 reviews.
When is Peoria Ford open?
Peoria Ford is open now. It will close at 9:00 p.m.