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Pet Paradise Cedar Park
- Pet Boarding
- Cedar Park, TX
About this business
Location details
1204 Arrow Point Drive, Cedar Park, TX, 78613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 7:00 p.m. | |
| Tue | 6:30 a.m. to 7:00 p.m. | |
| Wed | 6:30 a.m. to 7:00 p.m. | |
| Thu | 6:30 a.m. to 7:00 p.m. | |
| Fri | 6:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
It's been nearly 3 weeks and my dog's illness hasn't gotten any better. Still not eating and waking up random hours after midnight to pee. 1st visit to the vet , they gave him antibiotics. Though his diarrhea had stop, but it did not end there. Doctor said he seemed to be under stressed. He's still not eating. 2 visit to the vet, blood work was done, everything checks out. Prescribe him medication so that he would eat... at this point , we've already spent over $700 on medical bills. Still not eating ... still wakin... read more
Business response:
Hi Sean. Thank you for bringing this experience to our attention. The health and safety of the pets in our care is the top priority of Pet Paradise, and we are so sorry to learn of your recent experience with us. We will be escalating this to our management team.
I am unable to leave a voicemail. If I dont get a progress update on my dog by 3/28 I will have no choice but to contact Corporate office
Awful for small dogs! I dropped my small dog off for a trial at Pet Paradise Cedar Park today and have kept an eye on the cameras. It is 2:15 in the afternoon and not once since I dropped him off at 9 have they let my medium-high energy pup out of his small kennel. This is NOT why I wanted to try them out. I wanted him to socialize and maybe expend a little energy. Large dogs were prioritized and the small dogs were left to languish in kennels all day. Will not be paying for this "service" in the future.
Business response:
We are sorry to learn about your experience. We strive to provide our guests with a safe, clean, and fun experience. May we contact you to learn more?
***DO NOT TRUST THIS BUSINESS WITH YOUR PET. We boarded our sweet cat with this facility and received glowing reports from them about how well she was doing. We picked her up this morning and she was limp and lifeless. We took her to the vet who did everything he could to save her but she died less than 3 hours after we picked her up from Pet Paradise. She was severely dehydrated, her temp was dangerously low, and her pulse ox was in the 70s when we got her to the vet. Pet Paradise is neglectful and doesn't care properly for... read more
Business response:
Hi Meredith. We are so sorry for your loss. At Pet Paradise, the health and safety of the pets in our care is our number one priority. Our team works hard to provide customers with the best support and care possible.
Frequently asked questions about Pet Paradise Cedar Park
How is Pet Paradise Cedar Park rated?
Pet Paradise Cedar Park has a 3.9 star rating with 293 reviews.
When is Pet Paradise Cedar Park open?
Pet Paradise Cedar Park is open now. It will close at 7:00 p.m.