Pet Paradise Gainesville's cover image

This profile has been claimed by the business owner or representative.

Pet Paradise Gainesville

4.5

About this business

Location details

19518 W Newberry Rd, Newberry, FL, 32669, United States

Get directions
WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.5654 reviews
Select a rating
Jessica B.'s profile image
Jessica B. 
rating
10 years ago

Great place! My dog seems to enjoy going there and they take great care of her as an older dog. Everyone that works there seems very animal friendly. Would definitely recommend! 

Business response:

Thank you for the great review, Jessica! 

M S.'s profile image
M S. 
rating
10 years ago

Loved this place. Clean, odor free, friendly people. They take the time to separate dogs into play level appropriate groups & the dogs get breaks in the A/C & get to swim if they want. I don't worry about my dogs accidentally going after a small dog there (she seems to think they are prey or self-propelled furry toys the way she looks at them curiously before trying to toss them in the air) since they are separate. Employees seem nice with pets & I like that you can check in on them via a web cam if need be. They are a bit ... read more

Business response:

Thank you for this great review! We appreciate your feedback. 

Heather L.'s profile image
Heather L. 
rating
10 years ago

We have taken our dog to Pet Paradise since she was 12 weeks old. We take her regularly for day camp and on occasion leave her for boarding. She absolutely loves it there!! The staff is ALWAYS friendly and very caring. They do an excellent job of grouping dogs together. We never have to worry when she's there. We don't what we would do without Pet Paradise!! 

Business response:

Thank you for the great review, Heather! 

Mike D.'s profile image
Mike D. 
rating
10 years ago

I have taken my dogs (and at one time a cat as well) to Pet Paradise since 2012. They love it there! The staff is animal oriented, and I have NEVER witnessed any mistreatment. I noticed a red irritated area on one of my dogs belly's after a departure bath, and when I told them about it they started using a different soap. I go out of town frequently, and have been called by the staff there for things related to my dog's well being. I have never had a bad experience there, and my dogs appear to be very happy when they go. ... read more

Business response:

Thank you for sharing this great review with us, Mike! We're so happy to hear that you and your pets enjoy your Pet Paradise experience! 

Ann Marie F.'s profile image
Ann Marie F. 
rating
11 years ago

Place my dogs Molly and Jax at Pet Paradise from 9/29/15 to 10 6/15. They had a great time there. I was worried since they never had been boarded. The staff there were terrific. The babies were given extra play time, and the staff separated them for eating time. Molly likes to eat Jax food first! I was very pleased with the quality of care both babies got and will definitely place them at Pet Paradise again. I will also highly recommend Pet Paradise to others. It made my trip more relaxing knowing the my babies were well car... read more

Business response:

Thank you so much for the great review Ann Marie! We really appreciate the feedback :) 

Denise B.'s profile image
Denise B. 
rating
11 years ago

We have always had friends come to our house to dog sit while we traveled. This past Thanksgiving, we needed to make other arrangements. I did ask on Facebook for suggestions and several friends suggested Pet Paradise. We were offered a complimentary play day and when we picked her up she was happy. She is old and get nervouse being away from home, even if she is with us. I was very worried but after touring facility, had complete confidence with leaving her there. We have now booked her a stay for our Christmas vacati... read more

Business response:

Thank you so much for this great review Denise! We're so glad to hear you and your furry friend enjoyed your experience at Pet Paradise 

Marilyn M.'s profile image
Marilyn M. 
rating
11 years ago

Our Kate is treated to her "spa" whenever we go out-of-town. The staff is very animal oriented, and it is reflected in Kate's attitude upon arrival. She is excited to be there. We had a medical emergency on a recent trip that caused us to extend our stay by more than a week, and Pet Paradise was more than accommodating in extending and supplementing Kate's needs. It is wonderful having a home-away-from-home for our dog. 

Elena C.'s profile image
Elena C. 
rating
3 months ago

Worst boarding experience ever. Dog came home depressed, cowed, and was obviously mistreated while boarded. Initial contact with staff was negative as individual rushed toward the dog, who we had described as guarded and sometimes uncomfortable with strangers. We were out of town and they called to tell us that he was problematic, yet did not seem capable of handling and caring for the dog. Would NEVER board any animal there again 

Business response:

Hi, Elena. We are very sorry to hear that your experience did not meet your expectations, and that you left the resort feeling uneasy. We take concerns about the care and handling of our guests very seriously, and we will review your comments with our leadership team. We do want to clarify that it is not unusual for pets to exhibit unusual behavior after being away from home, as boarding can be an exciting and unfamiliar experience. We encourage you to contact us directly so we can review your dog’s stay and answer any quest... read more

Donna M.'s profile image
Donna M. 
rating
4 months ago

Give correct heart medication amounts according to directions and not overdosing a dog. 

Frequently asked questions about Pet Paradise Gainesville

How is Pet Paradise Gainesville rated?

Pet Paradise Gainesville has a 4.5 star rating with 654 reviews. 

When is Pet Paradise Gainesville open?

Pet Paradise Gainesville is closed now. It will open tomorrow at 9:00 a.m.