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Hollywood Feed
- Pet Stores
- Raleigh, NC
About this business
Location details
9660 Falls of Neuse Rd, Ste 170, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I’m always impressed with how friendly and helpful your staff is. Tony is welcoming and great. In the day of retail experience and interaction going downhill, your store is the exception.
Business response:
Thanks Brian for taking the time to share such wonderful feedback about your experience at Hollywood Feed! We're so glad to hear that Tony and our team have made such a positive impression with their friendly and helpful service. Your recognition of our staff's welcoming approach truly validates our commitment to providing exceptional customer care in an industry where personal attention can sometimes be overlooked. We believe that building genuine relationships with our customers and their pets is what sets us apart, and it... read more
Excellent customer service. Great selection of things for our new puppy along with advice and encouragement. Will shop here again.
Business response:
We are pleased to hear about your excellent experience with our customer service and puppy selection. Your feedback encourages our team's commitment to providing expert advice.
The dog wash area was clean and well stocked with fresh supplies. They even had protein treats available for our Abigail, so thoughtful.
Business response:
Thanks for highlighting our clean dog wash area and fresh supplies! We're thrilled Abigail enjoyed the protein treats.
Was looking for a specific dog food that they didn’t have in the store but they figured out it was still on their truck in the back. I told them I could come back later after they had unloaded it all but the staff went above and behind to get it for me in a timely manner! The staff are always friendly and helpful when we go in which makes our errands really pleasant.
Business response:
Thanks for your patience! Our team's dedication to finding your specific dog food shows our commitment to excellent service.
Oh super I found great dog coat for my corgi then had return same day as it didn’t fit. Anthony was so kind I will return to find another & shop. For lots
Business response:
We are absolutely thrilled to hear Anthony provided kind service during your return. We look forward to helping you find the perfect dog coat for your corgi!
Delivered promptly after placing order.
Business response:
Socorro, thank you for taking the time to share this. We’re glad to hear your order from our Falls River Hollywood Feed was delivered promptly and made things easy for you. We truly appreciate your support and look forward to serving you again soon.
I love your store and great selection of products. I don't have a dog anymore but love my 5 grandogs. I'll keep coming back for more to keep them loving me.
Business response:
Mike, we’re so glad you love visiting Falls River Hollywood Feed! It’s wonderful to hear you’re keeping your grandogs spoiled and happy—they’re lucky to have you. We can’t wait to see you back in the store, picking out more goodies to keep those tails wagging!
I have been going to this store for three years now. The quality and variety of products is always great. Suki and her team make us feel like family every time we step through that door. No matter how busy they are, they take time to stop and chat, make sure I have everything I need and help me carry items out to my car. Suki has gone out of her way to call other stores to find items for me. My boy is particular 🤣. I recently broke my foot and couldn’t get out, but this amazing team made sure we got what we needed deliv... read more
Business response:
Thank you, Kelly, for such a wonderful review! We’re thrilled to hear how much you enjoy visiting our Falls River Hollywood Feed location and that the team consistently goes above and beyond to make your experience special. It’s great to know that even during a challenging time, they were able to make sure you and Logan had everything you needed. We truly appreciate your support and look forward to seeing you both again soon!
I wish I would have gotten his name but the associate was very helpful. He answered all my questions and was very pleasant
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 505 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.