PetSuites Chesapeake reviews | Pet Boarding at 3333 Taylor Rd - Chesapeake VA

PetSuites Chesapeake

4.8

★★

★★

★★

★★

★★

123 reviews

|Consumer Services|Chesapeake, VA 23321

3333 Taylor Rd, Chesapeake, VA 23321

https://www.petsuitesofamerica.com/locations/virginia/chesapeake/#intro

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About

Chesapeake, VA We know how hard it is to be away from your fur baby, even for a day. So, whether you have to leave for a couple days on a business trip or for just a few hours while you run your errands, PetSuites Chesapeake has the amenities to eliminate your worries, so you can focus on flights or grocery lists! From doggy daycare to our boarding and grooming services, your pet is sure to have the purr-fect day at PetSuites Chesapeake!

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4.8

★★

★★

★★

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123 reviews

5★86

4★19

3★3

2★0

1★0

15 reviews have no rating

101 Reviews4.8Google
22 Reviews5.0Facebook

Google Reviews(101)

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Beverly Head on Facebook

a month ago

The staff made my dog and me feel so comfortable! The facility is so clean and the staff kept in constant contact. It was our first experience at PetSuites but won’t be our last!

Business Response:

So glad Simon enjoyed his stay and will be coming back. Thank you for your review! Have a great day.

Nadine Nagle- O'Brien on Facebook

a month ago

Our pugs Jett and Raven love coming to day play! The staff is really great!

Business Response:

Thanks for your review. We love having Jett and Raven visit! 💖

Diane Jones Tu on Facebook

a month ago

The staff at PetSuites were wonderful to me and my dog! I took her in for a bath and they took wonderful care of her. Very friendly staff. I’ll definitely be going back! Thank you!❤️🐾

Business Response:

Hi Diane, Thank you for your review! So glad your pet enjoyed their stay with us and had a positive experience. We can't wait to see you again in the future. 😊

Ashley Lynne on Facebook

5 months ago

Our dog Lucy has stayed here twice now. She absolutely loves it! She is well taken care of, paid attention to and gets play time. It is nice to go out of town and not have to worry about whether or not your dog is being treated well, because here...they are! Thanks everyone 🥰

Business Response:

Ashley, Thank you for your review! We are so glad Lucy enjoyed her stay with us 🐶 We hope to see you again soon!

Yolanda Yelity Harrison on Facebook

5 months ago

Our puppy Shadow was taken care of very well there, it was clean, and the staff was very friendly! ⭐️⭐️⭐️⭐️⭐️

Business Response:

Thank you for your review. We loved having Shadow stay with us! He was everyone's favorite. We can't wait to see you again soon!

Daniel Ringler on Facebook

8 months ago

Great for all your pets needs! When you go on vacation your pet gets their own vacation too, and they can have a nice spa day along with it! Staff is very friendly and welcoming!

Business Response:

Hi Daniel, Thank you for trusting us with your fur babies. We loved having them stay with us! 🐶

Holly Morgan on Facebook

8 months ago

I like taking my dogs here because most of the staff is so sweet and caring, and my dogs always get excited going to doggy day care. My one dog was needing to be socialized very badly, and I started taking her here and now she is starting to love people! I also like that I can ask for pictures of them while I'm gone. A couple things I really think need to be improved are the fact that there are no live webcams. I don't understand this. For transparency and reassurance, I'd love to see my dogs anytime I like. This is the norm at every other pet boarding place I've used- why not here? And the only other con I can think of is last time I used this place, a person kept answering the phone who ac... more>>

Business Response:

Hi Holly! Thanks for your kind feedback! We are so happy to know that your pups enjoy seeing us as much as we do seeing them! We have opted out of webcams at this time to allow owners to enjoy their time away without feeling attached to their electronics, but we welcome calls and texts checking in on our guests. Additionally, we utilize an offsite customer support center to help us manage our high call volume while still providing excellent customer service; since they are offsite, they may not have access to detailed notes about your pets' stay. However, you can reach us at the resort directly during business hours by calling 757-800-6921. Thank you again for your feedback and for trusting us with your pets' care!

Fallon Channell on Facebook

a year ago

My pup Kalo had a blast at Petsuites. He was there for all day play on a Saturday. He came home exhausted (which is hard to do for a high energy pup). I was so pleased with the helpful staff- they even let me tour the facility and answered all of my questions every time I called to check on him! I would definitely bring Kalo back next time I am in town.

Business Response:

Fallon, Thank you for your review! We loved having Kalo come visit and are so glad he enjoyed his stay. 🐶

Kelly Thomasson on Facebook

a year ago

Such a cute place! My Rosey is very anxious and usually whines and howls the whole time I'm gone, but not here! Definitely a big change from leaving her at Petsmart. The facility is always clean and the staff is sooo friendly. Linda is kind and professional and has such a big heart for all the fur babies! If you've been nervous to leave your dog somewhere, stop worrying and let them stay here!

Business Response:

Kelly, Thank you for your review! We loved having Rosey come stay with us and we are so glad she felt secure and happy staying at PetSuites. 🐶

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