This profile has been claimed by the business owner or representative.
PetSuites Chesapeake
- Pet Boarding
- Chesapeake, VA
About this business
Pet Parents love us because we love their pets. PetSuites Chesapeake is the leader of the pack in pet resorts offering exceptional services for both dogs and cats including boarding, daycare, grooming, and training. Our trusted team of pet-loving pros deliver memorable experiences with personalized service to meet the unique needs of each pet and Pet Parent in fun, convenient, and modern spaces. Our resorts feature large, open indoor and outdoor play yards, in-ground pools, and unique play structures. Dogs and cats can’t act... read more
Location details
3333 Taylor Rd., Chesapeake, VA, 23321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:30 a.m. to 7:00 p.m. | |
| Tue | 06:30 a.m. to 7:00 p.m. | |
| Wed | 06:30 a.m. to 7:00 p.m. | |
| Thu | 06:30 a.m. to 7:00 p.m. | |
| Fri | 06:30 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I picked up my cat today after she stayed for 5 days there and she smelled horribly of pee. Her carrier and her cat bed as well. I thought it was the smell of the lobby but came home and she smells so bad of pee. Had to give her a bath because it was that bad. I asked why does my cat carrier smelled like pee when I received my cat back and the worker replied saying she doesn’t know what I’m talking about. I’m so disgusted of the fact that my cat maybe been treated badly the whole time I was out of town. I’ve texted them rega... read more
I have brought my dog here 3 times for boarding and 1 time day play. He really seemed to enjoy going here! When I brought him on Thursday he was so excited to stay! The girl who checked him up on Thursday didn't sign him up for the silver package and I did ask! So my poor poodle has been in a cage for 3 days with only potty breaks! I left in tears and his anxiety is threw the roof!! I can't believe this happened!!
I went online and made a reservation, booking confirmation if you will. Received an email stating I would be called shortly to confirm my details. I gave someone all the details of my dogs, drop off date and that I wanted them bathed prior to coming home. At the end of the conversation, I was told that our stay would cost $270.00, I specifically asked if that cost was everything the boarding and baths and was told yes. On Dec 23 I received a voicemail asking me to call and do express check in due to COVID, fine. I called bac... read more
Left Kuba here for one night he is only 3 months old and picked him up and it looked like he been in a fight. The staff couldn’t tell me what happened and not to mention they over charged me. The staff didn’t seem to care when I brought it to there attention before we left. The “Pro” came out and said well sir we don’t have anything on file as to what could have happened. She said take him to the vet if you feel something could be wrong. No ma’am if we don’t rectify this soon I’m taking everyone to court. This was absolutely... read more
Our groomer is wonderful! But, in November our Shih tzu stayed for 6 days. He came home completely traumatized. They paid for him to go to the vet. The vet agreed that something happened to him. It has taken him 2 months to recover from his visit. We tried to talk to the Manager. She was never there, or on the phone and would not talk to us. He will never stay there again.
Mark Owens 1 review just now My wife called Pet Suites yesterday (Oct 2, 2019) at 757-800-6920 to confirm our reservations that she made for our dog to stay today, Oct 3 - Sunday Oct 6. She wanted to tell them that she would drop him off after 6 and to make sure everything was good. The guy said yes, we are excited to see him again and you are good to go. We just went to drop him off and the girl there said his Bordetella vaccination had expired on 9/30/19 - 3 days ago. We told her that my wife had called the day before to m... read more
Get some qualified groomers that know what they are doing.
After my experience, I would never send my pup here again. If I need to go away, I literally drive 6hrs away to leave her with family. ZERO STARS
I’m on the fence about coming back. Not sure I would feel like a responsible pet parent. We’ve taken our boys here previously for grooming and playtime a few times and things were fine. This review is based on their first boarding experience. Initially, we assumed the dogs wouldn’t be kept in a kennel all day. After doing our research and calling several times we discovered, playtime is not included in their boarding fee. It costs extra. It didn’t seem right that over a ten day period, the only time our boys would be out of ... read more
Frequently asked questions about PetSuites Chesapeake
How is PetSuites Chesapeake rated?
PetSuites Chesapeake has a 4.2 star rating with 648 reviews.
When is PetSuites Chesapeake open?
PetSuites Chesapeake is open now. It will close at 7:00 p.m.