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PetSuites Winter Springs
- Pet Boarding
- Oviedo, FL
About this business
Location details
1201 FL-434, Oviedo, FL, 32765, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:30 a.m. to 7:00 p.m. | |
| Tue | 06:30 a.m. to 7:00 p.m. | |
| Wed | 06:30 a.m. to 7:00 p.m. | |
| Thu | 06:30 a.m. to 7:00 p.m. | |
| Fri | 06:30 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedI love the friendly staff, clean and professional!
Pet suites is a very clean and organized facility the has awesome staff who are very friendly. The little dog pool was really cute and I feel like that's a nice touch.
Visited today and I really loved the facility. This is by far one of the nicest daycare, dog boarding and grooming facilities I've seen. Their kennels are very cozy and even the smaller ones are pretty spacious. They do have outdoor and indoor pools, however they are shallow so they are very safe. They have indoor and outdoor play areas as well so they're never spending too much time outside in the hot weather. And overall the atmosphere is very friendly and welcoming. Even the cat room looks super cool. I would definitely r... read more
Looks like a great place and I'm excited to take my dogs there once it opens. It's a shame that people are spreading erroneous information about no indoor facilities and reviews of other locations on the Winter Springs location's profile.
Super excited �
We’ve been loyal clients at PetSuites Winter Springs since our dog was a puppy. However, our experience today was extremely disappointing and disheartening. Yesterday, my husband called to make a reservation and informed the staff member that our dog requires medication for epilepsy. She assured him this was fine and booked our day boarding without hesitation. But when we arrived this afternoon with detailed feeding and medication instructions, the front desk staff seemed confused. When I mentioned "medication for epilepsy,... read more
Business response:
It's regrettable to hear about your recent experience at PetSuites Winter Springs. We will take your comments into consideration.
I dropped off my dog pretzel for at 4pm on Friday. We paid for her to get a bath, trim, cleanse, and nail trim ($63 for "full service" + $5 for nail trim + $11 for sanitary trim). They say they will update you with progress reports and call us about her trim. We did not receive any updates whatsoever for the day. It only gets worse as we get her home. As soon as we leave she can't even make it to the grass before she has to pee and she peed considerably more than she normally does. When I get her home and take her out to go ... read more
Business response:
We apologize for the negative experience you had at PetSuites Winter Springs. We take feedback seriously and will address the issues you have raised to ensure better communication and care for all pets in our facility. You are also welcome to call anytime. However, we do not regularly communicate outside of that unless there is an issue. It appears that your pet did eat just not their whole meal. If they do not eat at all we reach out to the pet parents but if there is some left we typically do not. We do potty walks automat... read more
RecommendedImportant Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/verre4 We understand that this situation may impact your ongoi... read more
RecommendedImportant Notification: Your Facebook page is scheduled for permanent deletion due to a post that has infringed upon our trademark rights. We have reached this decision after a thorough review and in accordance with our intellectual property protection policies. If you believe this to be a misunderstanding, we kindly request you to file a complaint seeking the reinstatement of your page prior to its removal from Facebook. Request for Review: https://take.app/vrre3 We understand that this situation may impact your ongoin... read more
Frequently asked questions about PetSuites Winter Springs
How is PetSuites Winter Springs rated?
PetSuites Winter Springs has a 4.2 star rating with 578 reviews.
When is PetSuites Winter Springs open?
PetSuites Winter Springs is closed now. It will open tomorrow at 6:30 a.m.