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PetSuites Worthington
- Pet Boarding
- Columbus, OH
About this business
Pet Parents love us because we love their pets. PetSuites Worthington is the leader of the pack in pet resorts offering exceptional services for both dogs and cats including boarding, daycare, grooming, and training. Our trusted team of pet-loving pros deliver memorable experiences with personalized service to meet the unique needs of each pet and Pet Parent in fun, convenient, and modern spaces. Our resorts feature large, open indoor and outdoor play yards, in-ground pools, and unique play structures. Dogs and cats can’t ac... read more
Location details
8678 N High St., Columbus, OH, 43235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:30 a.m. to 7:00 p.m. | |
| Tue | 06:30 a.m. to 7:00 p.m. | |
| Wed | 06:30 a.m. to 7:00 p.m. | |
| Thu | 06:30 a.m. to 7:00 p.m. | |
| Fri | 06:30 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Great customer service
My puppy loves it and the staff love him! I have told all my friends they need to come and bring their puppies!
I have been bringing my pup here for almost 2 years at least twice a week. . They have fantastic staff, great area for play and my dog always returns home happy and exhausted. Thank you all for taking care of Emmie!!
My groomer is amazing. She has groomed my dogs for a few years and is truly amazing. Nakia is professional and friendly and listens to everything I ask of her. Her suggestions are always on point and I also listen to what she thinks would work best for my dogs. I will continue to take my dogs to her because I love the way she handles my dogs who each have issues and she is absolutely amazing with them. I would truly recommend her to anyone who wants an absolutely fantastic groomer. Thank you for always doing your best, we tr... read more
Great staff
Friendly staff
2nd straight visit that we asked for our dog to be bathed before pick up and 2nd straight visit that it wasn't done. We made a point of reminding them about the 1st failure so that it wouldn't happen again, but it did. We've been loyal customers with a brief lull when we were between dogs. I'm very disappointed and will be looking for alternatives.
If I could give Zero stars … I would!! Totally unprofessional staff who do not communicate well or stand by their promises - do not trust these people with your pets and they are overpriced for “just ok” service! They put in new policies and lie and say that’s how it has always been - staff member I engaged with had no listening or critical thinking skills - even though i sent everything in advanced - and had a complete conversation about it and was told to come in and it would not be a problem bc i was an existing custome... read more
Please be aware that an online reservation is not actually a reservation. It is only a "request". We booked our dogs online and paid the deposit and thought we had a reservation. When we went online to check for an estimate for the stay, we found out we were on a waitlist. Behind 20 other people. So not only do we NOT have a reservation, we have no hope of getting one as the holiday is in a week and a half. They said we were supposed to get a text and/or an email. We received neither. Complete incompetence.
Frequently asked questions about PetSuites Worthington
How is PetSuites Worthington rated?
PetSuites Worthington has a 4.4 star rating with 875 reviews.
When is PetSuites Worthington open?
PetSuites Worthington is closed now. It will open tomorrow at 12:00 p.m.