PetSuites Worthington

4.4

Pet Boarding
Columbus, OH

About this business

Consumer Services Pet Boarding Pet Groomers Pet Services

Location details

8678 N High St., Columbus, OH, 43235, United States

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Weekday	Schedule	Status
Mon	06:30 a.m. to 7:00 p.m.
Tue	06:30 a.m. to 7:00 p.m.
Wed	06:30 a.m. to 7:00 p.m.
Thu	06:30 a.m. to 7:00 p.m.
Fri	06:30 a.m. to 7:00 p.m.
Sat	07:00 a.m. to 5:00 p.m.
Sun	12:00 p.m. to 5:00 p.m.

4.4906 reviews

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Steve d.

3 years ago

These guys are the best…there just aren’t words. They love our boys as much as we do! Complete peace of mind when our boys are in their care.

Business response:

Thank you for your kind compliments, Steve! We love every visit from Griffith & Jameson, & we appreciate you trusting us with their care.

Lorraine K.

3 years ago

I have been being my dogs here since Covid started. They always have treated my animals the best. But recently they have been slacking in care. I needed to have my dogs nails clipped. They gave me an appointment for the the next day. I asked many times if they could cut them while I waited since I had to walk him there and I have a baby so it would be hard to get back. They told me yes. Morning of the nail trim I gave him his anxiety meds because he has bad anxiety and wanted him to be good for them. I walked him up there wi... read more

Business response:

Hello Lorraine, we would love to see how we can help but are unable to find an account with your name to do follow up of the date this happened. We will always have at least 1 groomer in the building everyday until 1pm and have senior staff also here to do nail trims as needed so I am sorry that you were given the wrong answer on doing a trim. Reach out at 614-452-9976 and ask for the manager on duty and we will get you a free nail trim whatever day you need. Thank you so much!

Angie C.

5 years ago

Horrible, Horrible-ppl can't do their job. I made a reservation online then called in to confirm. Was told I was confirmed and then had my vet send over the updated records. Once they received the records no one bothered to check to make sure all was good. Nor did they call to tell me that I was missing a vaccine for my dog. Drove over 20 min this morning to get checked in at 7am like I was instructed and They couldn't find my reservation. Then they said my vet didn't send the records. That was a lie. oops they found them. T... read more

Business response:

Angie, we greatly appreciate you taking the time to speak with us and for allowing us to address your concerns. We understand your frustration and will use this feedback to work hard to improve the service we provide our clients and their pets.