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Physicians Immediate Care
- Sycamore, IL
About this business
Location details
2496 Dekalb Ave., Sycamore, IL, 60178, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Everything was great, but when I wanted to get my bandage checked every time I go back I have to try to find how to make another appointment before I leave home because it goes faster
*Note: This review is based off of pre-employment testing. For faster service sign in online AND COMPLETE REGISTRATION BEFORE COMING. This urgent care was clean, staff was friendly and service was very fast/efficient! Lab draws/injections were done with good technique. Wait times are long but comparable to other urgent cares I have visited. I was estimated a wait time of 30 minutes as a "walk in" client but waited over an hour for service. Total time at the clinic was 1.5 hours. Immediate cares are ALWAYS busy so you mu... read more
Business response:
Unfortunately, the wait times at an urgent care, like Physicians Immediate Care, can occasionally be unpredictable. This is because of the nature of the service being provided. The severity of each patient’s sickness or injury differs, making some encounters longer than others and also forces the medical staff to triage patients based on their medical needs if we have a trauma patient that requires immediate attention.
After a freak work incident, Brittany helped me remain calm, treated me as a person, not just a patient, and was extremely helpful. I forgot the NP's name but she was also amazing in stitching me up and numbing my finger. Amazing staff, everyone was friendly. Thanks again
My daughter was sick so I went to the clinic but they were all backed up and didn't feel like waiting. Didn't really want to sit in the E.R. Stopped at physicians Immediate Care and was able to get out pretty quickly. The staff was all pretty friendly and helpful too. I've been there a few times since.
Having taken a tumble down the stairs I found myself a patient at the Physicians Immediate Care in DeKalb. From the moment I entered the clinic I felt that the medical care I received was truly caring and professional. All though the clinic was extremely busy on this Saturday morning the entire team never appeared rushed and took time to make sure I understood my diagnosis and had answered my questions before I left. Truly a wonderful, clean, caring and professional urgent care that was able to meet my medical needs ... read more
I was in at the immediate care with a super sick 5 year old on Friday evening, I have been there before, but it was such a great experience this last visit. The front desk CSR, Nurses, and Doctor were all so tentative. I had debated going to Kish ER and was so happy I went to immediate care instead, I'm sure I saved myself time and money. They saw us right away and were very comforting to us both. When your son has a 104 temp you are a little frazzled and the Doctor made sure I was informed with all they were checking and to... read more
It was busy when I took my son, it's a walk in they get seen in order of arrival, so the 45min wait was not unexpected, the staff were nice and polite, PA was very thorough and pleasant wish I had gotten her name so I could mention her and others by name they deserve credit for good care. Would use them again, I would just try to time it better.
Business response:
Thank you for taking the time to provide feedback about your experience. All our clinics now have the ability to check in online, just visit our website and click on the "reserve your time" button to see the next available appointment.
Everyone was so nice. Clean facility, too. Better than their old location. They were busy when I went in. I like that I was able to give them my phone number and they texted me when it was time to come back to see the doctor.
Dr. Susidick is amazing! The whole staff is great!! The best place to go in Sycamore/Dekalb. Caring and I don't even keep an internist here in Illinois mines in STL, Mo because I can go here when I'm sick. I'd go here over Kishwaukee Hospital anyday. It really is the best and better than any Dr in this town!
Business response:
Thanks for writing such a wonderful review, April! I'll be sure to let our DeKalb team know.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.1 star rating with 1,317 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.