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Physicians Immediate Care
- Sycamore, IL
About this business
Location details
2496 Dekalb Ave., Sycamore, IL, 60178, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Maybe to fast... they prescribed me the wrong medication and the wrong route of administration
Business response:
Thank you for your feedback. We're very sorry that you were not happy with your visit to our clinic. We would appreciate the opportunity to speak with you about your experience. Could you please email us at patientservices@visitphysicians.com with your contact information?
I took my son there right when school had started up again after covid hit. The school required a covid test. Which according to the United States government should be free to anyone needing one. I keep getting sent a bill for over $250 for the test. They claim to not be a part of the CARES Act and therefore can charge. They are such an overpriced scam of a facility. Go anywhere else but there if you can.
Never go here. Three years ago I went for numbness in my leg and neck pain. Patricia Adamski told me I was pre diabetic and would not give me a referral to see an orthopedic doctor (since I had HMO at the time, I had to have a referral). I finally got PPO insurance a few months later and could walk my butt into an orthopedic clinic without a referral. And what do you know, I WAS NOT pre diabetic at all! I had two herniated discs and degenerative disc disease. Thanks for the bogus diagnosis and facility fee that I had to pay ... read more
I hate going to doctors. I don't ever end up getting any doctor appointment or visit unless I know something is definitely wrong with me and more than just a cold. There is an ongoing trend where no matter what, I am always told on first visits to certain places that I just have a cold, even when I insist it is worse. Dropped in a few different times to the Physicians Immediate Care hoping to get treatment for illnesses, but received the same "it's a virus" diagnosis every time. Quick check of vitals, lungs, look at the thr... read more
Business response:
Thank you for your feedback, Tim. I'm very sorry that you were not happy with your visit to our clinic. I would appreciate the opportunity to speak with you about your experience. Could you please email me at patientservices@visitphysicians.com with your name and the date of your visit?
Receptionist lost our business. Can't find my review and response from the manager so I'm posting again.
Business response:
Thank you for your feedback, Lorri. I am sorry for your negative experience with one of our staff members, I have passed on your feedback to our clinic manager for her review.
Have gone a couple times as a last minute/resort and will NOT be going back. Never get a clear diagnosis and without getting any notice, call, email or bill they simply charged my card hundreds of dollars.
Business response:
I am sorry you are not happy with your visits to our DeKalb clinic. If you would like to discuss in further detail, please email me at PatientServices@VisitPhysicians.com with your full name and the date of your latest visit. Thank you for your feedback.
I've just left Physicians Immediate Care. What a joke. The PA Amanda Rodge told me to take tylonol for a pulled back muscle. No muscle relaxer, no pain medicine, but thanks for your 60.00 copayment. Will never return.
Business response:
Thank you for your feedback both on Yelp and Google. We also received your survey results and have passed them on to our Quality and Compliance team who will be following up with you to review the care you received at our DeKalb clinic.
Waste of my time and your receptionist has quite the attitude! She gave me wrong info, and told me to go elsewhere. Pay attention to the one star reviews folks!
Business response:
Thank you for your feedback. I am sorry to hear that you are not satisfied with the level of customer service provided by our staff members. We would appreciate the opportunity to discuss this with you in more detail. Could you please email me at patientservices@visitphysicians.com with your contact information?
Update: called their customer service and they were extremely rude. Had my insurance holder call them and explain that they were wrong. They did refund the correct amount. But the process to get there was not easy at all. Still do not recommend this place at all. I had an absolutely horrible experience at this establishment. They did multiple tests and gave me no answer to my problem so I had to make an appointment with a primary care physician anyways. Then, they charged me over $200 for making me wait for an hour and a h... read more
Business response:
Thank you for your feedback. I'm sorry to hear that you are not happy with your visit to our DeKalb clinic. Please know that we take your concerns very seriously and I would appreciate the opportunity to speak with you about your experience. If you wouldn't mind, could you please email me at patientservices@visitphysicians.com with your contact information?
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.1 star rating with 1,317 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is open now. It will close at 8:00 p.m.