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Physicians Immediate Care
- Sycamore, IL
About this business
Location details
2496 Dekalb Ave., Sycamore, IL, 60178, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Came in 20 minutes from them closing and we assumed we would probably be turned away or given bad service. This was not the case at all and the receptionist, nurses, and doctor did not seem to care that we were making them stay later. They were all polite, quick, and efficient. Don't want to come back- but if I had to I would not mind! :)
Business response:
Hi Rachel, Thank you very much for taking the time to write such a kind review. I'm so glad you had a positive experience and I will be sure to pass it along to our clinic staff. Please know that you can count on us for any of your future urgent care needs. Warm regards, Megan, Patient Services
Went in there. was greeted by kind professional staff. Didn't have to wait a super long time. It was just a little bit longer of a wait than if I went to the doctor.
Business response:
Hi Caleb, Thanks for your review! For any future visits, I just wanted to let you know that you can actually reserve an appointment time online and avoid waiting in the clinic as long.We hope you are feeling better! Warm regards, Megan, Patient Services
Service was terrific! The staff were professional and courteous. The process was very quick - we were literally in and out! I would recommend this Clinic to anyone of my family or friends. =)
Quick and efficient. We were unable to get an appoint with our primary physician, so I brought my son here when he was ill. We were greeted by friendly, professional staff and received the quality of care I would expect from our primary physician. I also love that you have the convenient option of being able to get your medication right there at the clinic too!
Me and my girlfriend came in at noon (12pm) and it took an hour and 10 minutes just to get into a room, then we were waiting another 45 minutes just to get an X-ray taken. At the moment of writing this we still have yet to have the X-ray taken. The care quality was not "immediate" as the name suggests. We waited longer than the hospital would've taken. Very disappointing and 5 staff members were sitting outside the room we were in doing absolutely nothing.
Wife went for a potential eye infection. Nurse and doctor would not even see her without giving her a vision test. One, her eyes are checked twice a year. Two, she either had an infection or something in it. In what reality does a doctor not even look at an eye to assess the problem. My wife refused all treatment and left. They had no problem collecting a co-pay though. Place used to be decent, now complete trash.
Horrible time management, made an appointment for 12pm and arrived at 11:30 to be early. I wasnt seen until 12:45 and multiple people that arrived after me were seen first. All the employees at the front desk were on their phones, not communicating with patients on why their office was failing.
Terrible place. Don't go here. I went here because I had a cold. They charged me $450 dollars. This place is a scam. I won't ever go here again no matter how ill I happen to be.
I've been here a few times now and everytime I've scheduled an appointment online. I walk in and they say it's an hour and a half wait. There is no reason for that long of a wait if I have made an appointment. They shouldn't offer appointments if they can't accommodate their no wait if you schedule an appointment. If there's a reap emergency I understand but this is everytime
Business response:
Unfortunately, the wait times at an urgent care, like Physicians Immediate Care, can occasionally be unpredictable. This is because of the nature of the service being provided. The severity of each patient’s sickness or injury differs, making some encounters longer than others and also forces the medical staff to triage patients based on their medical needs if we have a trauma patient that requires immediate attention.
Frequently asked questions about Physicians Immediate Care
How is Physicians Immediate Care rated?
Physicians Immediate Care has a 4.1 star rating with 1,317 reviews.
When is Physicians Immediate Care open?
Physicians Immediate Care is closed now. It will open tomorrow at 8:00 a.m.