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123 S. Northwest Highway, Park Ridge, IL, 60068, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:00 a.m. to 8:00 p.m. | |
Tue | 08:00 a.m. to 8:00 p.m. | |
Wed | 08:00 a.m. to 8:00 p.m. | |
Thu | 08:00 a.m. to 8:00 p.m. | |
Fri | 08:00 a.m. to 8:00 p.m. | |
Sat | 08:00 a.m. to 8:00 p.m. | |
Sun | 08:00 a.m. to 8:00 p.m. |
Slow service compared to other physicians immediate care locations I have been to. I made an appointment at this location because they had the time I wanted compared to others in the area. arrived about 10 minutes prior to my appointment, checked in, and waited. According to the computer screen there was no one else in line in front of me, and 2 people being seen in treatment rooms in the back at the time I arrived. No one else checked in, or called back before me. From the time I checked in, it was an hour before the d... read more
The doctors and nurses are amazing. I had a personal issue that was quite embarrassing, but they made me feel comfortable every step of the way. HOWEVER, the receptionists need to learn how to answer the damn phone or set up a voicemail. I've called every hour on the hour to try and get test results and I can't get ahold of anyone. Yesterday I called and it was very clear that I was hung up on after listening to several rings. So bottom line, the service received from the doctors and nurses was excellent. The receptionists s... read more
Business response:
Thank you very much for taking the time to write a review about your experience with us. I will follow up with the clinic manager regarding the problem you had with getting your test results. We truly value such feedback as it highlights areas that we can improve and make sure that our patients receive the highest level of care. If there is anything else that you'd like to share with me, please feel free to send me an email at patientservices@visitphysicians.com.
I came here because it was the closest facility open and I was in severe pain. Got in and out and everyone was nice. However it took them 1 hour to transfer my medicine in their system. I was in severe pain, but had to wait so long just to pick up my medication. Not a good feeling when your in pain and need to go home and rest.
Business response:
Thank you for taking the time to provide feedback about your experience at our Park Ridge clinic. Our patients' satisfaction is our top priority and we will discuss the details about your visit with our clinic manager. Please accept our apologies for the delay you experienced.
Physicians Immediate Care has a 4.1 star rating with 1,312 reviews.
Physicians Immediate Care is closed now. It will open at 8:00 a.m.