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Pink Rose Home Service - Rochester, NY

5.0

About this business

At Pink Rose Home Service we take great pride in delivering the best service and exceeding our customers’ expectations every day. Whether you need something fixed, replaced or upgraded, no matter how small or large, the dedicated members of the Pink Rose Home Service family are here to take care of you; delivering the right solution for you the first time – every time – and ensuring you’re always 100% satisfied. If for any reason you want to speak with us, please don’t hesitate to call or email and thank you again for choosi... read more

Location details

1115 Main Street East - Box 41, Door 3A, Rochester, NY, 14609, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.01,495 reviews
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Robert B's profile image
Robert B 
a month ago

John was our carpenter for the project of adding a new door and wall. Excellent work by a skilled carpenter! 

Business response:

Your positive feedback on John's excellent carpentry work is greatly appreciated! Thank you so much! 

Mary S's profile image
Mary S 
a month ago

T.J. came on time,explained the problem and what it would take to fix it. He then promptly fixed it, cleaned up when he finished. Pleasant experience, will call again! 

Business response:

Hi ****, we really appreciate your review and we're glad that TJ could fix the issue. We look forward to helping in the future! 

Kathleen T's profile image
Kathleen T 
a month ago

Terry from Pink Rose replaced the water line that goes to my refrigerator today. Communication was excellent as far as what he was going to be doing, materials he was going to use, as well as arrival time. Work was excellent, he made sure it worked with no leaks and cleaned up afterwards. Terry was knowledgeable, professional and pleasant to work with. 

Business response:

Hi ********, we are thrilled to hear about your wonderful experience. Thank you so much for the review! 

AnnaLynn B's profile image
AnnaLynn B 
a month ago

Mark was excellent and personable. He did a great job with my exterior doors and was super clean. The process was easy. Just excellent service 

Business response:

We genuinely appreciate your positive feedback! Mark will be thrilled to hear your kind words. Thank you for taking the time to share your experience with Pink Rose Home Service. 

Connie M's profile image
Connie M 
2 months ago

1 am very happy with my new bedroom, dining room and entryway. TJ was very professional and knowledgeable. Timing and price were reasonable. Quality was excellent. 

Business response:

We are thrilled to hear about your wonderful experience. Thank you so much for the review ******! 

Richard N's profile image
Richard N 
2 months ago

Outstanding customer service. Part of a repair/replacement of our main bathroom just under a year ago failed, the ceiling ventilation fan replacement specifically, last evening encountered a manufacturing defect that caused the light/cover to fall from the ceiling. I sent an email last night to pink rose and shortly after 8 AM I received a telephone call from Pink Rose. By 12 noon my problem was resolved. Unbelievable not even 24 hours from the failure and everything was back up and running. The best word I can think of to d... read more

Business response:

Hi *******! Your feedback is incredibly valuable. We are thrilled to hear about your outstanding experience. Thank you for sharing your positive review! 

Scott W's profile image
Scott W 
2 months ago

We just completed our second project with Pink Rose. In both cases, the staff member that came out was courteous, explained the job, provided an easy to understand estimate, performed the work as good as or better than described, and was super neat such that there was no trace they were ever here. In the most recent case, we had a front porch post that was suddenly rotting and coming down. Someone was dispatched the same day. When it was determined not to be structural, the post was repaired the next day and it perfectly mat... read more

Business response:

We're absolutely thrilled to hear about your positive experience with Pink Rose Home Service! Thank you for sharing your feedback. 

Lana M's profile image
Lana M 
2 months ago

Excellent service: clear explanation of options & procedures. Work was done efficiently same day as estimate. He made sure area was clean before departure. He was very courteous. Would call upon Pink Rose again. 

Business response:

Hi ****! We're glad to hear you had an excellent experience. Thank you for your review and for choosing Pink Rose! 

Ernest A's profile image
Ernest A 
2 months ago

TJ, our Tech, was friendly and courteous. He took the time to explain everything. He asked if we had any questions. No pressure. Made sure we understood everything. Showed the estimate and made sure we understood the charges and what he was going to do. Very happy with his work. 

Business response:

Hi ******! Thanks for sharing your positive experience with TJ! Your feedback is very valuable and we really appreciate your business! 

Frequently asked questions about Pink Rose Home Service - Rochester, NY

How is Pink Rose Home Service - Rochester, NY rated?

Pink Rose Home Service - Rochester, NY has a 5 star rating with 1,495 reviews. 

When is Pink Rose Home Service - Rochester, NY open?

Pink Rose Home Service - Rochester, NY is open now. It will close at 6:00 p.m.