Platinum Autohaus

"THE BEST Customer Service...w/ THE BEST Inventory!" I RARELY write reviews as there aren't enough hours in the day for me as it is...but Platinum Autohaus deserves my accolades as they have surpassed ANY of my expectations! I go through cars every 2+ years. I currently have 2 vehicles: a BMW 6 series convertible and Range Rover Sport. I was in the market to upgrade my Rover and had seen an ad for a Range Rover Sport at Platinum Autohaus. I have NEVER purchased a car from a “used car” lot as I’ve only heard horror stories, but Platinum Autohaus IS NOT just another “used car lot.” I’ve been referring them to friends as a “boutique” car lot as you feel appreciated and respected as you do in a “boutique” hotel environment. I submitted my inquiry online, and Neil (the salesmen) immediately returned my call. He was super polite and informed me that the Rover I was interested in was currently being serviced and that he would touch base with me when the car would become available. That weekend I test drove over 10 Rovers at other dealerships and finally chose one that I had placed on hold at a major dealership. I was on my way to purchase that vehicle but decided to call Platinum Autohaus one last time informing them that I had one Rover on hold but wanted to see their particular Rover before I made a final decision. Neil was great and offered to bring their Rover back from service for me to see and test drive. I arrived at the dealership, Neil was GREAT! We test drove the Range Rover Sport, and then one more full-size Range Rover that I had seen on the Platinum Autohaus website. Finally, I decided on the full-size. Alex, the owner WAS AWESOME! He appraised my trade in, gave me a great trade-in quote, and then worked on getting my financing EXACTLY where I was comfortable with. He then proceeded on giving me a killer deal on a blackout trim and wheel package which he has delivered on as well. All in all, I am a former Galpin Jaguar (5 Jags in 10 years) and Land Rover customer who NEVER thought of buying from a “boutique” dealer like Platinum Autohaus. I will not only get my next vehicles with Alex and Neil, but I have already suggested them to numerous friends and colleagues. It’s great to do business with an auto dealer that approaches you with respect and customer service and doesn’t speak to you like you are an uneducated neanderthal who is purchasing his/her first vehicle. Thank you again Platinum Autohaus for an absolutely awesome experience overall!