Anthony P. on Cars.com
10 months ago
01/23/2021, 04:18 AM
A Perfect Experience!
After searching for the exact Jeep that I wanted for 6 months, I had my run in with 'super auto dealerships', false advertising, bait and switch, tons of added costs after agreed upon price. Then came Platinum Autohaus. I worked with a classic car dealership for many years and know the business. I walked in thinking I was going to get another runaround, and I couldn't be more mistaken. The place is immaculately clean, all the used cars look brand new, the office space is perfectly tidy and organized. A true boutique shopping experience. I was greeted warmly by Josh who showed me the Jeep. Very personable, no sales pitch, just there to help out.
I came back later to test drive with Neil, easy process and handed me the keys. After a nice drive on my own and a full look over, I couldn't have been more pleased with the non-sales push and more of a, 'whatever you want to do, we are here to help' attitude. We quickly came upon an agreed price and the paperwork was started. During the process I asked if they would take my truck in trade, "Sure. Let's look at it." Alex and his crew quickly looked it over and offered me a trade-in value within minutes. I didn't even question the value. It was more than fair and considering the hassle of an owner sale, I said "Get it done." They even called Toyota and completed the payoff on the spot. And within 45 minutes, I had my dream Jeep and my truck transferred to them, everything paid off and was driving home.
It was a pure joy dealing with Josh, Neil and Alex and the entire crew. I wouldn't even think about going anywhere else at this point. They have my business for life and will recommend family and friends to check with them first. I drove off elated, happy and didn't have one regret the next day.
My experience was nothing less than stellar. Thank you to the entire crew for making a usually 'many hour car buying chore' an absolute pleasure and fun too! Kudos Platinum Autohaus! I am so glad I found you!