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PM Pediatric Urgent Care
- Urgent Care
- Annapolis, MD
About this business
Location details
2301A Forest Dr, Festival at Riva Shopping Center, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 9:00 a.m. to 11:00 p.m. | |
| Thu | 9:00 a.m. to 11:00 p.m. | |
| Fri | 9:00 a.m. to 11:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 7:00 a.m. to 11:00 p.m. |
My child received x-rays by someone who rushed, didn’t take proper photos and now I am dealing with a 3 year old who was misdiagnosed. They do not have X-Ray technicians and do not disclose that they aren’t actually trained to treat fractures. A waste of time and money.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lindsey. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our team at info@pmpediatrics.com and we would appreciate the opportunity to make things right.
Improve your customer service skills and bedside manner.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lori. We set a high standard to provide the experience to all families and are truly sorry to hear that standard was not met in your interaction with us. Please reach out to our team at info@pmpediatrics.com and we would appreciate the opportunity to make things right.
Work on customer service skills and bed side manner
Business response:
We apologize for any negative experience you had at our urgent care facility. We take your feedback seriously and will work on improving our customer service skills and bedside manner. Thank you for bringing this to our attention.
It was a rough visit. Seemed understaffed and out of stock on supplies. The nurses and doctors were super friendly and I believe trying their best. We were there for 2 hours and didn’t get much help for my son.
Business response:
We apologize for the inconvenience you experienced during your visit. We are constantly working to improve, thank you for your feedback.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.3 star rating with 681 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 9:00 a.m.