PM Pediatric Urgent Care

4.5

Urgent Care
Glenview, IL

About this business

Healthcare Pediatricians Urgent Care

Location details

15 Waukegan Rd, Glenview, IL, 60025, United States

Get directions

Weekday	Schedule	Status
Mon	10:00 a.m. to 10:00 p.m.
Tue	10:00 a.m. to 10:00 p.m.
Wed	10:00 a.m. to 10:00 p.m.
Thu	10:00 a.m. to 10:00 p.m.
Fri	10:00 a.m. to 10:00 p.m.
Sat	10:00 a.m. to 10:00 p.m.
Sun	10:00 a.m. to 10:00 p.m.

4.5753 reviews

Select a rating

Desiree G.

2 years ago

My son's visit went great! The nurse and the NP were very patient with my son, took care of our needs. We were a walk in and we did not have to wait at all. As soon as we finished registration, they took us back and we were in and out. I definitely recommend and will be back if needed.

Business response:

Hi, Garcia. Your feedback is highly appreciated. Thank you for the review!

William L.

2 years ago

Great service. Very professional and fast. Took time to explain

Business response:

Hi, William. Thank you so much for leaving us a stellar review!

Tara C.

a month ago

Took over 2 hours and we had an appointment

Business response:

Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.

Christina P.

a month ago

I’m terribly disappointed with the service I received from Caitlin Schwark. My child had been ill for 10 days she assumed it was just a virus didn’t want to do any kind of testing. I had to reason with her why it would be important to test for things. She wanted me to just perpetually continue giving Tylenol and Advil because their fever was still there after 10 days. Had to waste my $ there and take him into his ped the next day where he was properly assessed and diagnosed and is receiving proper treatment. The disrespect I... read more

Business response:

Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.

Michelle D.

4 months ago

I have been coming to PM pediatrics for maybe 3-4 years now with my children. We chose to come here, to go out of our way to receive pediatric care for our children when our primary doctor isn't available and we need medical evaluations or testing done. If I experienced today's visit my first time at this urgent care, I would never have brought my children back . Today's visit was not like any of the others we had experienced prior, it did not meet high expectations that were set. I left feeling brushed off by the doctor and... read more

Business response:

Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.

Michael G.

6 months ago

I made a 7:30pm appointment, got there at 7:20pm and did not get taken back until 8:15pm. My daughter and I then waited in the room for another 30 minutes. My daughter was also misgendered twice by the MA and the MD.

Business response:

Jay S.

9 months ago

Their website is broken and always says 5 min wait, even when there are 10 people in the waiting room. We only tried this office our because our normal place had a hour wait only to come in and be told it was also 1h wait. Their checkin software/process was super painful. The medical was good. I assume it's a business decision to keep the broken website saying 5 min wait, instead of just taking down til fixed, hence my 1 star.

Business response:

Arber B.

a year ago

Long wait. We had to wait for almost 2 hr. What is the point of having an appointment after all. When we asked the nurse if there is someone coming or how long do we have to wait, her answer was " People have been waiting for 3 hours". To us it sounded like, wth are you complaining about. Very unprofessional staff & providers. DO NOT TAKE YOUR KID THERE

Business response:

Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.

Nadeem P.

a year ago

Waiting three hours before see the doctor

Business response:

Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.