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PM Pediatric Urgent Care

4.5

About this business

Location details

1459A New Britain Ave, West Hartford, CT, 06110, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 11:00 p.m.
Tue8:00 a.m. to 11:00 p.m.
Wed8:00 a.m. to 11:00 p.m.
Thu8:00 a.m. to 11:00 p.m.
Fri8:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 11:00 p.m.
4.51,111 reviews
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Lynn L.'s profile image
Lynn L. 
a month ago

The care my son received was compassionate, attentive, and considerate of his emotions. We left feeling reassured and truly cared for. 

Business response:

We greatly appreciate your review, Lynn! We sincerely appreciate your feedback and hope that your child feels better soon.  

Eric B.'s profile image
Eric B. 
3 months ago

Friendly, professional and caring. 

Business response:

Hi Eric. Thank you for the review! Your satisfaction is our top priority.  

Steven P.'s profile image
Steven P. 
3 months ago

Was turned away on Sunday night due to “capacity” reasons. Had to come back Monday morning. Everything was great when we got in. 

Business response:

Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.  

Theresa D.'s profile image
Theresa D. 
4 months ago

The doctor was incredible. The front desk employee was very kind and the nurse was very sweet. Every employee there was very nice and although it was super busy. 

Business response:

Hello, Theresa. Thank you for your feedback! Your kind words are greatly appreciated.  

Bradford H.'s profile image
Bradford H. 
4 months ago

Dr. Parker was great, thorough, and you’d never know my daughter has medical anxiety with how comfortable he made her feel. 

Business response:

Hi Bradford. We genuinely value your input and are delighted to hear that your family had an overall positive experience with us. Our commitment remains unwavering in providing top-notch pediatric care services. Thank you for taking the time to share your helpful feedback.  

Jennifer Hubbard P.'s profile image
Jennifer Hubbard P. 
4 months ago

Another great visit at PM pediatric. We scheduled an appointment it was pretty easy we were seen promptly and out just the same. I highly recommend you guys visit here with any of your sick children and schedule your appointment online for an even better experience. 

Business response:

We appreciate your helpful words and are delighted to have provided your family with a positive experience, Jennifer! At PM Pediatric Care, we are dedicated to offering top-notch care and excellent service to all our patients. Thank you for choosing PM Pediatric Urgent Care.  

Althea C.'s profile image
Althea C. 
4 months ago

Service was excellent the doctor was good with my child the receptionist was help full overall service was good 

Business response:

We greatly appreciate your review, Althea! We sincerely appreciate your feedback and hope that your child feels better soon.  

Chevea G.'s profile image
Chevea G. 
5 months ago

We’ve yet to have a bad experience with the medical staff. Medical assistants, nurses and doctors. Although the receptionist does display signs of being overwhelmed each time we go. They never make eye contact. It’s more like a transaction. But the team in the back always seem to make up for it. Thanks PM pediatrics. 

Business response:

Thank you so much for your feedback and we’re glad to hear you’ve had a positive experience at PM Pediatric Urgent Care, Chevea! Our teams work diligently to provide efficient and compassionate care to all our patients.  

Stephen Matcheson I.'s profile image
Stephen Matcheson I. 
5 months ago

Caring staff. A great option if your regular pediatrician is closed. 

Business response:

Hello Stephen. At PM Pediatric Care, our goal is to deliver excellent customer service and high-quality care. Thank you for taking the time out of your day to share feedback with us!  

Frequently asked questions about PM Pediatric Urgent Care

How is PM Pediatric Urgent Care rated?

PM Pediatric Urgent Care has a 4.5 star rating with 1,111 reviews. 

When is PM Pediatric Urgent Care open?

PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.