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PM Pediatric Urgent Care
- Urgent Care
- West Hartford, CT
About this business
Location details
1459A New Britain Ave, West Hartford, CT, 06110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Girls at the front desk lack professional communication skills. They were very rude and dismissive. The doctor was incredibly professional and nice. She took great care of my daughter.
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Your doctors was excellent however when you make an apt for 7 you don’t expect to have to wait until after 8. I came in and 630 and was pre registered. Also it’s very off putting when you can hear everything about other peoples information and how husky is not working so two separate people had to pay because the Stystem is down. I don’t think we should be heraring all this information about other peoples. Maybe put up a privacy’ barrier. Something.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Made appt online, and still waited 1.5 hr to get called in for a 30 minute check up. It seems they were short staffed, but I wouldn’t know because no one communicated that. Super disappointed.
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
As always great people, always friendly and competent.
All members of the team are very friendly and supportive.
Business response:
Hi Mathias. Thank you for the review! Your satisfaction is our top priority.
Waited for hours for a 7 minute visit. Barely looked at my son and gave inaccurate information
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
The best care ever! Kids and parents feel very relaxed and informed .
Caring and dedicated staff
Business response:
We greatly appreciate your review, Sage! We sincerely appreciate your feedback and hope that your child feels better soon.
Muy buena atención buena disposición y amabilidad
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 1,119 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.