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PM Pediatric Urgent Care
- Urgent Care
- West Hartford, CT
About this business
Location details
1459A New Britain Ave, West Hartford, CT, 06110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
The provider we saw was great. The wait was long but glad they were there and available
Business response:
Hi, Melissa. Your feedback is highly appreciated. Thank you for the review!
Everyone was super kind, the doctor was very understanding. We were in and out very fast too! Would recommend and go back!
Business response:
Hi, Amina. We appreciate the kind words and are glad we could provide you with a positive experience!
Making an appointment is easy and best way to be seen quickly. In and out in under 45 minutes.
Business response:
Hi, Breton. Your feedback is highly appreciated. Thank you for the review!
They were able to address my daughter's concern/s.
Business response:
Thank you, Marie, for your kind words about our service. We appreciate your feedback and are glad we could provide you with the care you needed.
I wish I could give you 5 stars, because the nurse and doctor were fantastic! The problem was that we were waiting for almost an hour until my son was able to see the doctor. The service is pretty slow. It happened the same in my visit with my other son.
The doctor was excellent unfortunately I can’t say the same for the lady at the front desk. She asked me for proof of guardianship papers as if that’s something I carry around with me everyday. Then she called DCF to verify my guardianship. I wanted to say I stole somebody’s child and had nothing better to do on a Sunday other than bring a sick child in to be seen! Totally pissed me off!!
The Dr was super nice, but we had a 730 appointment we arrived at 715 and we were not seen till around 845. I thought the reason for making an appointment and not just being a walk in is to be seen close to your appointment time. I had a toddler with me and to keep them calm in a waiting room for over an hour was extremely hard. Especially since you had to keep him away from other six children.
Would give 0 stars if I could- do not go here!
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Girls at the front desk lack professional communication skills. They were very rude and dismissive. The doctor was incredibly professional and nice. She took great care of my daughter.
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 1,183 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 8:00 a.m.