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PM Pediatric Urgent Care

4.5

About this business

Location details

1459A New Britain Ave, West Hartford, CT, 06110, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 11:00 p.m.
Tue8:00 a.m. to 11:00 p.m.
Wed8:00 a.m. to 11:00 p.m.
Thu8:00 a.m. to 11:00 p.m.
Fri8:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 11:00 p.m.
Sun8:00 a.m. to 11:00 p.m.
4.51,112 reviews
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Dionne S.'s profile image
Dionne S. 
a year ago

Nice and friendly staff 👌 👍 

Business response:

Hi, Dionne. Thank you so much for leaving us a stellar review! 

Melissa C.'s profile image
Melissa C. 
a year ago

The provider we saw was great. The wait was long but glad they were there and available 

Business response:

Hi, Melissa. Your feedback is highly appreciated. Thank you for the review! 

Amina U.'s profile image
Amina U. 
a year ago

Everyone was super kind, the doctor was very understanding. We were in and out very fast too! Would recommend and go back! 

Business response:

Hi, Amina. We appreciate the kind words and are glad we could provide you with a positive experience! 

Breton B.'s profile image
Breton B. 
a year ago

Making an appointment is easy and best way to be seen quickly. In and out in under 45 minutes. 

Business response:

Hi, Breton. Your feedback is highly appreciated. Thank you for the review! 

Marie B.'s profile image
Marie B. 
a year ago

They were able to address my daughter's concern/s. 

Business response:

Thank you, Marie, for your kind words about our service. We appreciate your feedback and are glad we could provide you with the care you needed.  

Daniel K.'s profile image
Daniel K. 
a day ago

Would give 0 stars if I could- do not go here! 

Business response:

Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.  

Danielle's profile image
Danielle 
4 weeks ago

Girls at the front desk lack professional communication skills. They were very rude and dismissive. The doctor was incredibly professional and nice. She took great care of my daughter. 

Business response:

Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.  

Pauline B.'s profile image
Pauline B. 
a month ago

Your doctors was excellent however when you make an apt for 7 you don’t expect to have to wait until after 8. I came in and 630 and was pre registered. Also it’s very off putting when you can hear everything about other peoples information and how husky is not working so two separate people had to pay because the Stystem is down. I don’t think we should be heraring all this information about other peoples. Maybe put up a privacy’ barrier. Something. 

Business response:

Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.  

Eimmy S.'s profile image
Eimmy S. 
4 months ago

Made appt online, and still waited 1.5 hr to get called in for a 30 minute check up. It seems they were short staffed, but I wouldn’t know because no one communicated that. Super disappointed. 

Business response:

Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.  

Frequently asked questions about PM Pediatric Urgent Care

How is PM Pediatric Urgent Care rated?

PM Pediatric Urgent Care has a 4.5 star rating with 1,112 reviews. 

When is PM Pediatric Urgent Care open?

PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.