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PM Pediatric Urgent Care
- Urgent Care
- Yonkers, NY
About this business
Location details
2290 Central Park Ave, Yonkers, NY, 10710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 12:00 p.m. to Midnight | |
| Wed | 12:00 p.m. to Midnight | |
| Thu | 12:00 p.m. to Midnight | |
| Fri | 12:00 p.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
On the front desk, the person don’t like to help as was the nurse inside and the room to help me because the person is very rough
Business response:
Dear Gladys, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience and hope to regain your confidence. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will ... read more
We came in 2 weeks ago Sunday for congestion and runny nose. My daughter was diagnosed with a sinus infection and given antibiotics. 6-7 days later my daughter developed a rash all over her face and body. We brought back in on a Sunday to urgent care and were told it was Coxsakie (hand, foot and mouth). We asked if it could be a reaction to the medication and advised absolutely not and to finish the course of antibiotic. We are not medical professionals but the diagnosis seemed wrong. We were home All week nursing the sinus ... read more
Business response:
Hello Tricia, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients are a priority at PM Pediatric Care. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
Why are you sending me this survey? I did not visit PM pediatrics recently.
The doctor did not thoroughly examine my child. The visit was rushed and the diagnosis was incorrect. I had to take my child to another Urgent Care and he was diagnosed with swimmers ear. The doctor prescribed my son an antibiotic and steroid ear drop. Additionally, the doctor prescribed my son an antibiotic for his stye that was located on his right eye.
Business response:
Dear Paula, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and outstanding service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child feels better soon and wish... read more
Complete waste of time. Rude receptionist. Incompetent doctor. Nurse was nice though. Did not help us. Regret going. Have told everyone I know.
Business response:
Hi, Emerald. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at PM Pediatric Urgent Care and would love the opportunity to improve. Please contact us at info@pmpediatrics.com with your feedback.
Very bad experience I had yesterday with them the recipient was very rude with me I had to wait one and half our to let my daughter in ,and the recipient was so mean to me because one I shed her one will be my turn and she said I was about to call you with rough tone and she called other one ,and my daughter was severely coughing, I will never go back there ,unbelievable 😢
Business response:
Hello Sondos, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients are a priority at PM Pediatric Care. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
Very slow, we had an appointment but waited 1 hour to be called to the back. Then another 20 minutes for vitals and another 20 for doctor. It was late at night and we wanted to go. but I liked being able to see the position to be called.
Business response:
Hi Jesusa, We are grateful to hear from you. We are sorry to hear that you experienced a long wait during your visit. It is important to us to offer short wait times and top-notch care to all PM Pediatric Care patients. Your comments will be shared with our management team, so that appropriate improvement can be made. If you would like to speak with someone personally about your experience, please send us a message with the details of your visit to info@pmpediatrics.com. We hope your child is feeling better.
The Doctor was rushing , no comments on how to take care
Business response:
Hi, Sneha. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at PM Pediatric Urgent Care and would love the opportunity to improve. Please contact us at info@pmpediatrics.com with your feedback.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 770 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close tomorrow at 12:00 a.m.