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PM Pediatric Urgent Care
- Urgent Care
- Yonkers, NY
About this business
Location details
2290 Central Park Ave, Yonkers, NY, 10710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to Midnight | |
| Tue | 12:00 p.m. to Midnight | |
| Wed | 12:00 p.m. to Midnight | |
| Thu | 12:00 p.m. to Midnight | |
| Fri | 12:00 p.m. to Midnight | |
| Sat | 10:00 a.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
Front desk is rude and doctor is condescending
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Horrible treatment towards patients. The doctor was clearly uninterested in treating the patient. When the doctor was told of a health condition of the patient she was cold towards the family and was in a rush to get out of the room. Did not wanted to explain anything even if asked, and just gave a quick overview of what could be the cause. Never gave a clear explanation or an actual treatment to follow just said give him medicine.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
By far the worst experience I have ever had with a healthcare provider. The doctor was physically and emotionally aggressive, rude and had no bedside manner whatsoever when dealing with a nervous child. Have had no issues over the years with other doctors at this facility. The other staff is very friendly and helpful, as always.
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
I brought my daughter in due to concerns about her symptoms, and unfortunately the experience was disappointing. The doctor was very cold and dismissive, and simply said she was “fine” and had a cold without much explanation. There was no reassurance, warmth, or effort to address my concerns as a parent. She kept telling me to suction. When you’re worried about your child, bedside manner and clear communication really matter, and this visit fell short.
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
I had made an appointment and arrived early. They took walk-ins before us, and we were the last to get in for a check-up. I was absolutely disgusted by the process; it seemed like they were making us wait on purpose because of our appearance. I felt like I was being discriminated against. Imagine how this affects my kids after seeing that happen.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Service was awesome , in this season kids develop some kind of condition, virus , bacteria, the staff were professional and calm in a waiting room full of sick kids. Received great care here than Westmed ridge hill, and I’m a regular at Westmed (go figure) , NP Kyle discovered some finding which Westmed didn’t , diagnosed my child, Administered treatment , Discharged with instructions . Now my child is recovering & improving. Thank u!
The staff were awesome & professional in this chaotic season, I expect to wait a bit longer than usual to be called into an examination room. My child received. Better care at PM Peds than Westmed Ridgehill, NP Kyle did a fantastic job on diagnosing my child and administered care & treatment . The app/software makes registration easy peasy to check in and completing forms
Business response:
We appreciate your helpful words and are delighted to have provided your family with a positive experience, Gia! At PM Pediatric Care, we are dedicated to offering top-notch care and excellent service to all our patients. Thank you for choosing PM Pediatric Urgent Care.
We were seen by a nurse not even a doctor! No care whatsoever . The nurse said they didn't even have a covering my my kids wound . We should go buy at CVS? This place has always been we're the bottom of the class doctors and nurses end up.. Last time I'm going there for the no service or treatment of sick children! Horrible staff
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Eveeyone was very nice and professional. The wait time was amazing and so quick. I took my son to his pediatrician because I just felt there was more than just a cold. He has a double ear infection and sinus infection. I'm thankful my son was seen but disappointed that it wasn't treated here.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.2 star rating with 855 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is closed now. It will open at 12:00 p.m.