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2290 Central Park Ave, Yonkers, NY, 10710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to Midnight | |
| Tue | 12:00 p.m. to Midnight | |
| Wed | 12:00 p.m. to Midnight | |
| Thu | 12:00 p.m. to Midnight | |
| Fri | 12:00 p.m. to Midnight | |
| Sat | 12:00 p.m. to Midnight | |
| Sun | 10:00 a.m. to Midnight |
I showed my 6 year old who was sick with congested nose and cough and ear pain to the doctor. The doctor checked her throat and ears. Stated that her ear was a little red but not impressed. And later checked her lungs. I was directed to give my daughter Motrin and saline mist. When we left, my daughter’s ear pain got worse. We took her to another urgent care. In addition to checking her throat and ears, the doctor took a swab of her throat. Maybe an hour later, it was confirmed that that my daughter had strep throat. A swa... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Awful. 1.5 hour Wait time with an apt. No rapid flu tests. Left with no diagnosis.
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
Get a new doctor . Nonchalant personality. Asks you what’s going on then minimal reception to what you say . 2 visits with my children and both times disappointed . This is an urgent care that DOES NOT test to confirm what’s wrong . First time you tell me my child is fine . That same night screaming and crying . Next morning go to pediatrician and child needed antibiotics for ear infection . second time no confirmation of flu by testing regardless of showing symptoms . Don’t find the doctor informative at all . You tell m... read more
Business response:
Hi, we’re disappointed and sorry to hear about your experience. At PM Pediatric Urgent Care, our mission is to deliver compassionate, family-centered care, and your feedback is helping us uphold that commitment.
I recently brought my baby to your pediatric urgent care center for a scheduled appointment. To avoid the long wait times often experienced at hospitals, I opted for an appointment, expecting a more efficient experience. However, we faced a significant delay before being seen, while several walk-in patients were attended to ahead of us. I understand that unforeseen circumstances can arise in medical settings, but it’s important to honor scheduled appointments to maintain patient trust. Could you please clarify your policy o... read more
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
I took my daughter there last night. Knowing it was probably the flu and wanting a flu test so we could get her tamiflu. The doctor suspected covid, no test, yet still gave her a nebulizer treatment and steriods and sent us on our way. She never tested for covid or the flu. Her reasoning was that the results would not come back in time. Since when do urgent care or doctor offices not have rapid tests? After spending the money for urgent care I had to go a pharmacy to buy covid and flu tests, which she tested positive for th... read more
Business response:
Thank you for sharing your feedback. We’re truly sorry that your experience didn’t meet the high standards we strive for at PM Pediatric Urgent Care. Caring for your family is our priority, and your input helps us improve. We hope to provide you with an exceptional experience during your next visit.
On the front desk, the person don’t like to help as was the nurse inside and the room to help me because the person is very rough
Business response:
Dear Gladys, Your feedback is important to us. We are sorry to hear that you were disappointed with the service during your visit. At PM Pediatric Care, we are committed to providing top-notch care and we believe in kindness and respect for all of our patients and families. We welcome the opportunity to speak with you personally about your experience and hope to regain your confidence. Please feel free to message us with the details of your visit at info@pmpediatrics.com, and a member of our Patient Experience team will ... read more
We came in 2 weeks ago Sunday for congestion and runny nose. My daughter was diagnosed with a sinus infection and given antibiotics. 6-7 days later my daughter developed a rash all over her face and body. We brought back in on a Sunday to urgent care and were told it was Coxsakie (hand, foot and mouth). We asked if it could be a reaction to the medication and advised absolutely not and to finish the course of antibiotic. We are not medical professionals but the diagnosis seemed wrong. We were home All week nursing the sinus ... read more
Business response:
Hello Tricia, Thank you for sharing your feedback with us. We are disappointed to see that you were dissatisfied with the service you received. Expedient and excellent service for all our patients are a priority at PM Pediatric Care. We would appreciate an opportunity to speak with you further about your concerns. To help us better understand the details of your experience, please send us a private message to info@pmpediatrics.com, and a member of our team will reach out directly. We hope your child feels better soon.
Why are you sending me this survey? I did not visit PM pediatrics recently.
The doctor did not thoroughly examine my child. The visit was rushed and the diagnosis was incorrect. I had to take my child to another Urgent Care and he was diagnosed with swimmers ear. The doctor prescribed my son an antibiotic and steroid ear drop. Additionally, the doctor prescribed my son an antibiotic for his stye that was located on his right eye.
Business response:
Dear Paula, Your feedback is important to us. We are concerned to hear that you were disappointed with the service during your visit. It is important to us to offer top-notch care and outstanding service to all PM Pediatric Care patients and families. We would welcome an opportunity to speak with you to learn more about your experience. Please feel free to send us a private message to info@pmpediatrics.com, and a member of our Patient Experience team will reach out directly. We hope that your child feels better soon and wish... read more
PM Pediatric Urgent Care has a 4.2 star rating with 721 reviews.
PM Pediatric Urgent Care is open now. It will close tomorrow at 12:00 a.m.