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PM Pediatric Urgent Care
- Urgent Care
- Braintree, MA
About this business
Location details
97 Pearl St, Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 9:00 a.m. to 11:00 p.m. | |
| Sun | 9:00 a.m. to 11:00 p.m. |
Don’t bring your kids here Was turned away with my 5 years old because the front desk staff couldn’t find the insurance information. Came here couple times in the past ,they never did anything.just send me back to ER .
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
Went there for a sick visit for URI sx, waited about an hour and 30 mins to be seen, with an appt scheduled. I get it some days are busier and that this particular date there was only one MD on staff (os so we were told afterwards) and this doctor was nice and apologetic .. but we waited so long after vitals were done, no one came to check on us or even notified us of the doctor running behind, the doctor came in and “evaluated” my child for about two minutes and offered a popsicle and an apple Juice to see if he could “keep... read more
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
I found the doctor on call to be borderline rude and I was seriously concerned about my daughter and although the lovely lady at the desk questioned whether we needed to go directly to the er, whomever she spoke to in the back to her to check us in. All the nurses were lovely
Business response:
Thank you for reaching our to our team! We value all patient feedback and are committed to using it to improve. We want all families to have a positive experience at PM Pediatric Care, and are grateful for the time you've taken to share your thoughts with us.
Wait time was as good as ER. Checked in 5:11pm, seen @5:50pm, with 1 pt ahead. What was most annoying was hearing what seemed to be a prospect employee interview follow-up as we sat waiting. Explanation from NP was on point, I giver her credit. But I ain’t coming back. Thanks for the service!
Business response:
Hi, we’re so sorry your visit didn’t meet expectations. We’re committed to creating a welcoming and supportive experience for every child and family, and we’ll use your feedback to guide improvements.
Would not return poor service
Business response:
Hi, we’re so sorry your visit wasn’t what you expected. Our team is dedicated to providing compassionate, high-quality care to every family, and we’re committed to using your feedback to make improvements.
The doctor in that place was so rude and had no personality. My 3 year old son fell asleep because we were waiting for over an hour and a half but honestly the wait was no big deal. The doctor seemed so annoyed with him being asleep and was asking some rude questions. You work at a pediatric urgent care you should expect that! The doctors I go see at an adult urgent care have more empathy than her. The receptionist and the nurse were great though. Too bad you can’t give a rating for the staff individually.
Business response:
Hi, we regret that your experience didn’t reflect the level of care we strive to provide. Our team is dedicated to delivering exceptional care and service, and your input helps us ensure we’re meeting that goal.
Frequently asked questions about PM Pediatric Urgent Care
How is PM Pediatric Urgent Care rated?
PM Pediatric Urgent Care has a 4.5 star rating with 466 reviews.
When is PM Pediatric Urgent Care open?
PM Pediatric Urgent Care is open now. It will close at 11:00 p.m.